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FAQ


About holding

Is there a Fireworks Festival even if it rains?
The event will take place rain or shine unless hit by strong winds like typhoon or heavy rain.
Is there a refund if the fireworks are canceled due to stormy weather?
If it is decided to cancel, we will refund the fireworks bleachers ticket. We will inform you about the refund method on the official website guests who purchase from the Huis Ten Bosch official website, we will inform you of the refund method at a later date to the registered e-mail address. Please be sure to keep the tickets you are looking for.

About admission restrictions

Are there any restrictions on admission to Huis Ten Bosch?
If we determine that it is difficult to ensure the safety of our guests, we may restrict admission. Please note that.
Are there any restrictions on admission to the fireworks special viewing venue?
This is a special venue for those who have a special ticket for fireworks, so if you do not have the same ticket, you will be refused entry.

About fireworks

Please tell me the launch time of this fireworks.
It will start at 18:45 and end at 20:30.
Can I see the fireworks without purchasing the fireworks bleachers?
If you are in the Huis Ten Bosch park, you can see the fireworks. Fireworks at a low position may be difficult to see due to the shadow of the building. You can enjoy the power of the fireworks, the interlocking with the music, and the fireworks from the fireworks special viewing seats. We recommend purchasing special seats for the fireworks.
Click here for the fireworks special seat page
Where is the recommended place in Huis Ten Bosch where you can see the fireworks?
You can see it in Amsterdam City, etc. However, congestion is expected.
Click here for the venue map and other viewing spots
*You can see the fireworks, but it is difficult to see the fireworks at a low position, so we recommend purchasing a special fireworks seat.

About fireworks viewing ticket

I forgot the advance fireworks viewing ticket. Would you like to enter the venue?
We are sorry, but if you do not present the advance ticket (exchange ticket), you will not be able to enter. Please do not forget to bring it with you.
Can I enter Huis Ten Bosch with only the fireworks special viewing ticket?
The special fireworks viewing ticket does not include the admission fee for Huis Ten Bosch. Please purchase admission tickets for Huis Ten Bosch.
I purchased an advance fireworks viewing ticket, can I change seats?
We are sorry, but we cannot accept any changes. Please note.
Is there a ticket for the fireworks special bleachers on the day? Where can I buy it, if any?
If there are vacant seats on the day, they will be sold at the special day ticket sales office after passing through the immigration gate and at the entrance of each venue (it will end as soon as it runs out). Advance tickets are great deals. Please purchase your desired seat as soon as possible.

About fireworks viewing venue

I bought a special fireworks bleacher in advance and have a ticket issued at a convenience store. Is it necessary to redeem on the day?
All seats are reserved. There is no need to redeem the seat number as it has already been entered at the time of ticketing. It is expected that the entrance to the venue will be very crowded just before the start of the performance. Please come to the venue with plenty of time at time.
Please tell me the opening time of each fireworks viewing venue.
Rotterdam venue / 15:30 open
Venue in front of the Watermark Hotel / Doors open at 17:00
Is it possible to enter the venue and take a seat even after the opening time?
You can enter, but we recommend that you arrive with plenty of time to spare.
The time required from the immigration gate to each venue is as follows.
・About 20-30 minutes on foot from the venue in front of the Watermark Hotel
・Rotterdam Venue: 15-20 minutes on foot
Are the seats in the special seats for the fireworks?
The special seats for fireworks are chairs.
Click here for the fireworks special seat page
Is it possible to re-enter the viewing venue?
You can enter and leave the Huis Ten Bosch Garden after the opening. Please be careful not to lose your fireworks bleachers ticket on the day.
If it rains, can I use an umbrella or other rain gear?
Please refrain from using an umbrella in the fireworks bleachers venue as it will obstruct the view from behind. Please bring raincoats and other rain gear.
Do you sell raincoats?
It will be sold at the Shop in the hall.
Can I get into the special bleachers in a wheelchair? Is there a dedicated seat or aisle for people with disabilities?
There is no dedicated area, but you can enter each venue with a wheelchair. However, please note that the Arena Block seats in front of the Watermark Hotel are not available. Please feel free to ask the staff on the day.
Is it possible to bring a stroller?
You can bring it in, but it is expected that the venue will be very crowded. Please note.
Is there food and drinks for sale at the venue? Is it possible to bring in food and drinks?
At the Rotterdam venue, stalls will be set up in the stall area and near the entrance of the venue in front of the Watermark Hotel, so please use them. You can bring in food and drinks that you have purchased in the park.
Is there a first aid room or nursing room at the venue?
A first-aid room will be set up at the Rotterdam special venue. Neither venue has a nursing room. Excuse me, but please use the nursing room in each area near the venue.
Click here for details
Is there a toilet at the venue?
The venue in front of the Watermark Hotel has existing toilets inside and outside the venue. Temporary toilets will be provided at the Rotterdam special venue.
Is there a smoking area at the venue?
Smoking is prohibited in the fireworks special viewing venue.

About admission with pets

Can I enter the fireworks viewing venue with my pet?
申し訳ございませんが、花火観覧会場内へはご同伴いただけません。 ハウステンボス入口付近にペットホテル「DOG BOX」という店舗がございます。お気軽にお問い合わせください。(有料、お預かりできる頭数には限りがございます。)
DOG BOXハウステンボス店 TEL:0956-27-0287

About Access

Is there an increase in public transportation (JR, highway bus) on the day?
There is an increase in JR flights.
Click here for information on temporary train operation accompanying JR Kyushu "Kyushu Big Fireworks Festival" (PDF)
Please tell me the detour when the surrounding roads are congested
Please see the map on the Access page of the special website for the Kyushu Ichi Fireworks Festival.
Access page is here
When will the roads around Huis Ten Bosch be congested?
There may be traffic jams on the surrounding roads from around noon. In some cases, you may not be able to make it in time for the fireworks, so we recommend arriving early and using JR.

About parking lot

Is it possible that the parking lot is full and cannot be parked?
On the time of the event, the parking lot will fill up early. We recommend that you use the JR line, as you may not be able to make it in time for the fireworks display.
Access page is here
Where is the parking lot Annual Pass members? How much is the parking fee?
There is no private parking lot Annual Pass members, so the parking lot and parking fee will be the same as for the general public.
Where is the parking lot for motorcycles? How much is the parking fee?
There is no dedicated parking lot for motorcycles. Please check the parking fee page, as parking fees differ for each parking lot.
Access page is here
Is it possible to park the car and stay in the car until the next day?
We apologize for the inconvenience, but for safety reasons, we ask that you refrain from parking or staying in the car.
Can I reserve a parking lot?
We are sorry, but we do not accept reservations. The parking lot and surrounding roads are expected to be congested on the day. We recommend that you come early.
How much does the parking fee cost?
Please check the rates for each parking lot from the following page.
Please check the map of the parking lot from the following page
Access page is here

About Opening Times

Until what Opening Times on the day?
The park is open 24 hours. After the fireworks are over, the surrounding roads will be very congested, so we recommend that you enjoy the Attractions and illuminations at your leisure before returning home.

About the restaurant

Can I make restaurant reservations in advance?
The hotel restaurant can be reserved in advance.
Please check the page below.
Click here for a list of restaurants that can be booked.
Do you know how crowded the restaurant will be on that day?
You can check the crowd status of some restaurants on the day.
Please check the page below.
Click here for restaurant crowd status

About photography

I would like to take pictures using a tripod. Is it possible to take it in the venue?
Please use the fireworks viewing special seats at eye level so as not to disturb other guests. Also, when taking pictures, please refrain from using the camera flash as it may cause inconvenience to other guests.
Can I post the photos and videos I took on my blog?
If you just want to enjoy it personally, you can post it. However, if you want to shoot for commercial purposes, you need permission from Huis Ten Bosch in advance.

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