Frequently Asked Questions

You can check the reservation and availability on the Internet.
Hotel Europe Reservation / Vacancy

In addition, we also guests various proposals by phone according to the customer's request.
Huis Ten Bosch General Reservation Center / TEL: 0570-064-300

1室大人1名様の場合、添い寝のお子様は1室1名まで、1室大人2名様以上の場合、添い寝のお子様は1室2名までとなります。
添い寝のお子様は1室最大2名までとなります。
ご宿泊代は無料ですが、ご入場代・ご飲食代・施設利用などは別途有料となります。
※4歳以上の添い寝のお子様も翌日1DAYパスポート特典の対象になります。

（例）
1泊2日の場合、2日間分の入場チケット。
2泊3日の場合、3日間分の入場チケット。
入場チケットについてはこちら

We accept orders from one week before your stay. Please specify the date of stay and send it to the address below with guests

7-7 Huis Ten Bosch Town, Sasebo City, Nagasaki Prefecture 859-3293
" Hotel Europe" front notice

As a general rule, we will start from 9:00 am one year ago. (Excluding special days.)
Huis Ten Bosch General Reservation Center / TEL: 0570-064-300

Accommodation charges are prepaid, such as credit card payment, convenience store payment, and bank transfer.
In addition, you can pay for the use of facilities during your stay at check-out.

All rooms at Hotel Europe are non-smoking rooms.
When smoking, please use the designated smoking space.

There is. Even if you make a reservation for a twin room, we will change it if there is a vacancy, so please contact us.

We do not have single rooms, so we accept reservations for single use in twin or double rooms.

There is no completely barrier-free room.
There is one room on the first floor with double doors on the toilet door. Toilets for the disabled are located in the lobby on the 1st floor.

Free Wi-Fi connection (Wi-Fi) service is available in all rooms, lobby and restaurant.

Nightwear, shampoo, conditioner, body soap, toothbrush, comb, leather (shaver), bath towel, face towel, ladies' kit (cotton, cotton swab, scrunchie), slippers, hair dryer, etc. are provided in each hotel room. We are doing it.

Only 120 cm size is available, but pajamas are available. Please let us know when you make a reservation.

We have prepared it. Please let us know when you make a reservation.

Basic check-in is from 15:00 and check-out is until 11:00.
* Excludes plans with specified check-in / check-out time

Huis Ten Bosch Wellcome Gate (entry), a shuttle bus runs outside the Huis Ten Bosch area from the "Hotel Baggage Storage" and goes to the hotel. guests with an admission ticket can also enter the Huis Ten Bosch
In addition, as a check-in / check-out cruiser, you can board the Canal Cruiser Hotel Europe" and "Welcome Gate" free of charge. time required: 17 minutes
* Huis Ten Bosch admission fee is required.

Of course, it's okay, so don't worry. Opening Times, please come to the "Hotel Baggage Storage" in front of the Huis Ten Bosch
Please contact the hotel front desk by telephone directly from the hotel located in the hotel baggage storage area.
After contacting us, we will pick you up in the hotel vehicle and guide you to the hotel.

Huis Ten Bosch Welcome Gate (immigration) ticket office and at the "Harbor Gate" next to Hotel Europe. Please provide the name of the accommodation representative.
※ Special Privilege if you book with accommodation offer dated, Special Privilege tickets will give you at the front of each hotel. If you wish to use the service before check-in, please drop in at the front desk in advance.

Hotel Europe is located at Harbor Town (the port town leading to the palace), so it is not necessary, but it is necessary when entering the paid zone.

一日分の入場券をご購入頂きますと、ご滞在日数分の翌日1DAYパスポートをプレゼント致します。
※4歳以上の添い寝のお子様もプレゼント対象になります。
※夕方以降利用できる夜間パスポート系もプレゼント対象となります。
※プレゼント対象除外日無し

Luggage can be stored at the Huis Ten Bosch Wellcome Gate (immigration) or at the "Hotel Reception" at the Marine Terminal
* Please note that it may take some time (Luggage stored in the morning time.) In addition, luggage will be stored from the entrance start time Huis Ten Bosch We also accept storage at each hotel cloakroom.
On your way back, if you leave Hotel Europe Bell Desk by 11:00, you can pick it up from 12:30 at the entrance "Hotel Baggage Storage". Please check at the front desk for details.

花束・誕生日ケーキ・フルーツ等お手配を承ります。ご宿泊日の3日前までにご相談ください。
ご料金の目安：花束3,300円〜、ケーキ（生クリーム・チョコ）12㎝　2,800円〜、フルーツ3,600円〜
※表示金額には消費税・サービス料10％が含まれております。

Of course it is possible. A courier counter will be opened in the front lobby from 8:30 to 11:30, so please use it. Takkyubin boxes are also available for a fee.

ブッフェ・和食セット（大人3,520円、4歳〜小学生1,760円）がございます。
※2021年4月1日以降は大人3,500円、4歳〜小学生1,750円
※表示料金には、消費税・サービス料10％が含まれております。

Huis Ten Bosch.

■ Location / Next to the Game Museum Harbor Town
About 3 minutes walk from Hotel Europe
■ Opening Times / 8: 00-23: 30
■ Fee / Washing machine (31 minutes) 400 yen, Dryer (30 minutes) 100 yen

There is (charged). Please contact us for more information.

Free guest parking is available from check-in date to check-out date.
* If the car is full, we may guide you to a parking lot near you.
* Please present your parking ticket at the front desk of the hotel at check-in. We will do free processing.
Please present your receipt to the hotel front desk when using the pre-paid Huis Ten Bosch car parking lot. We will refund the parking fee.

If you arrive at the hotel parking lot at night, the entrance is locked, but please call the staff at the intercom at the entrance.

Huis Ten Bosch Welcome Gate (Immigration) There are several cars closest to the "Hotel Baggage Storage". As the number is limited, we apologize for the inconvenience, but please use the general guest parking lot when the car is full.