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2021.1.7 update

Ticket refund due to cancellation of Countdown


Refunds will be given to those who purchase the Countdown ticket on Thursday, December 31, 2020.
Huis Ten Bosch official website, convenience store (various ticket agencies), or travel agency (store), please check the refund method below.

Refunds: Those who purchase the following tickets

・ 《Rotterdam Venue Live / Fireworks》Huis Ten Bosch Everyone's Countdown 2020-2021
・ Full-time Countdown Park Ticket
・ After 3 Countdown Park Ticket
・ After 5 Countdown Park Ticket
・ 《Mosasaurus Fireworks Viewing Cruise》Countdown 2020-2021
- "Domtoren" Countdown 2020-2021
・ 《Venue in front of Watermark Hotel》Countdown 2020-2021
・ 《Go with a fisherman》Huis Ten Bosch Fireworks Pleasure Boat 12/31

■ Huis Ten Bosch official website (those whose reception number starts with HT0000)

[For credit card payment]
Refunds will be processed automatically for your credit card.
The refund period depends on the credit card company. Please check with your credit card company for details.

[Convenience store payment]
Refunds will be made by wire transfer to the specified account. Please register the necessary information from the designated reception page within the reception period.
The URL of the reception page will be individually contacted by email to the target person.

<Account registration acceptance period>
December 21, 2020 (Monday) -January 31, 2021 (Sunday) 23:59


■ Those who purchased at a convenience store and wish to cancel (those whose reception number starts with something other than HT0000)

● Refund methods vary depending on various ticket agencies.
Please check from the following.
<Reception period>
December 21, 2020 (Monday) -January 31, 2021 (Sunday) 23:59

■ Those who purchased with a Lawson ticket
[Please check the official website]

■ Those who purchased with Seven Ticket
[Please check the official website]

■ Those who purchased at Ticket Pia
[Please check the official website]

■ Those who purchased at E Plus
[Please check the official website]

■ Those who purchased with JTB convenience store ticket
Please be sure to arrive by Sunday, January 31, 2021 and send it to the address below with ① and ② enclosed.
① Purchased ticket
② Refund application form (PDF)

▼ Mailing address
〒859-3292
Huis Ten Bosch Town, Sasebo City, Nagasaki Prefecture
Huis Ten Bosch Co., Ltd. Marketing Headquarters Channel Planning Division
※please note
guests are responsible for the cost of returning the ticket.
・ Please be sure to insert the ticket and return it. Refunds cannot be made by sending only the refund application form.
・ We are not responsible for any accidents that do not arrive when the ticket is returned. Please note.


■ Those who purchased at a travel agency (store)

Those who purchased at each travel agency will respond at the store where they were purchased.



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