To the Huis Huis Ten Bosch Opera Company
About gifts
You can deliver gifts to members of the Huis Ten Bosch Opera Company.
① Order via online store
② Order at a shop inside Huis Ten Bosch
③ Hand it over at the reception desk of the Huis Ten Bosch Opera Grand Theater.
④ Mail
Mailing address:
〒859-3292
1-1 Huis Huis Ten Bosch Sasebo City, Nagasaki Prefecture
Huis Ten Bosch Opera Troupe - To ●●
<Notes>
• Items ① and ② can only be delivered to Huis Ten Bosch Grand Opera House, the opera company's dressing rooms, and other event venues within Huis Ten Bosch. Please note that we cannot deliver outside of Huis Ten Bosch.
For items ③ and ④, only fan letters and small items are accepted (we regretfully decline gifts such as food items and flowers).
・We are unable to send perishable gifts such as bento boxes or cakes to the troupe members on their days off, so please check their performance dates before placing your order.
・We are unable to accommodate individual requests other than those related to food allergies (including requests written in the comments section of the online store).
Depending on the circumstances, we may not be able to accept orders from our online store or physical stores.
Please note that we do not send emails with photos of the delivered product.
Gift-giving stores
- Food items (other than flowers): One week before the desired delivery date
Flowers in Hotel Europe
0956-58-1111
We reserve the right to decline orders placed after the order deadline or orders exceeding our order limit.
*Flowers will be delivered to the Huis Ten Bosch Opera House. We cannot deliver to dressing rooms.
Hotel Patissier (Cake)
WEB reservation only
Delivery dates vary depending on size and budget. Please contact us at the phone number below for inquiries.
Phone number: 0956-27-0420
Kissuitei (Japanese cuisine)
0956-27-0414
De Admiraal (French cuisine)
0956-27-0646
A Coeur Ouvert
0956-27-0796
Thank you card information
When you purchase a gift for Huis Ten Bosch Opera Troupe through our online store, you will receive a thank-you card from a member of the troupe.
About thank you cards
-
<Contents of the thank-you card>
One thank you card (A7 size)
- The gift will include a handwritten message or signature from the theater troupe member who will receive it. (A photo of the gift will not be included.)
Thank you cards are sent out within approximately two months. (If you have not received yours after two months, please contact us at htb-revue@htb-j.com.)
guests who meet all of the following applicable to requirements ① to ③ will receive a thank you card from a member of the theater troupe.
< applicable to Criteria>
① The order must be placed through Huis Ten Bosch online store.
* Multiple Merchandise can be combined.
② The recipient must be a member of the Huis Huis Ten Bosch Opera Troupe.
*Stage trainees and students of the Huis Ten Bosch Opera Academy are not applicable to.
③ The total amount spent on gifts per day for each member of the theater troupe must be 10,000 yen (including tax) or more.
*Even if you order multiple Merchandise totaling 10,000 yen (including tax) or more as gifts for one theater troupe member in a single day, you will only receive one thank you card per day.
Please note that the following cases are applicable to.
- If you placed your order outside of Huis Ten Bosch online store.
- When gifts are given to one theater troupe member over multiple days, or when the total value of gifts given to multiple theater troupe members exceeds 10,000 yen (including tax).
- If the total amount of gifts from multiple theater troupe members over multiple days is 10,000 yen (including tax) or more.
<Points to note>
- Gifts sent to the team will be applicable to a thank you card, and one will be delivered by the team representative.
- The mailing address and name on the thank you card cannot be changed.
Please note that even if you write it in the remarks column, it will be invalid.
- The name you entered as the order information on the online store will be the name on the thank you card.
Please note that we cannot reply to you using the name or other information provided in your message.
・You can order directly from stores that accept gifts, but thank you cards will not be applicable to.
Cancellation Policy
-
■Flowers
• Up to 16 days before the delivery date: We accept cancellations, changes to the delivery date, and changes to the contents of your order free of charge.
・From 15 days before the delivery date to the day of delivery: Please note that cancellations of your order, changes to the delivery date or contents are not permitted.
*Even if a performance is canceled, rescheduled, or a performer is absent, your ordered gift will be delivered as planned.
■Food items (other than flowers)
• Up to 4 days before the delivery date: We accept cancellations, changes to the delivery date, and changes to the contents of your order free of charge.
・From 3 days before the delivery date to the day of delivery: Please note that cancellations of your order, or changes to the delivery date or contents, are not permitted.
*Even if a performance is canceled, rescheduled, or a performer is absent, your ordered gift will be delivered as planned.
