Frequently Asked Questions about Huis Ten Bosch Annual Pass
Are there any age restrictions or other restrictions on enrollment of the Huis Ten Bosch Annual Passport?
Adults are 18 years old or older, student discount is 18 years old or older, university students / graduate students and those who are enrolled in specialized / miscellaneous schools, seniors are 65 years old or older, juniors are elementary school students to 17 years old, preschoolers are 4 years old to less than elementary school students I will.
What do I need to enroll the Huis Ten Bosch Annual Passport?
Items that can confirm your current address (driver's license, health insurance card, ID card, etc.) * If you apply for Wells Sasebo or any other special contract, please be sure to bring your member's card (documents required for application, etc.).
* Please note that you may not be able to complete the procedure if you do not bring the necessary items for application.
Huis Ten Bosch Annual Pass is enrolled, can all family members (friends) receive Privilege
Privilege only for the member himself / herself. Therefore, family members (friends) are not eligible.
How long does it take at the counter to register?
At the Annual Passport Office, we will ask you to enter the necessary information and take a photo of your face with our device.
Normally, the whole procedure will be completed in about 15 minutes.
* If you are in a hurry, we are able to issue a temporary pass for the day, and you may pick up your official Pass at the next time you visit.
Where do I need to go for enrollment?
現地ハウステンボスウェルカムゲート会員デスク、またはWEB申し込みにて賜ります。Click here to join the WEB
What kind of card designs do you have?
Annual Pass Fee
How much does it cost for HTB Annual Passport?
Please check the price / application page.Click here for price / application page
Can I use a credit card?
It can be used at the time of payment at the local member desk.List of payment methods
Gift cards are not accepted.
When using subsidies, etc., payment will be made in cash only.
Is there any information on the renewal procedure?
You can pay the renewal fee at "Direct debit", "Pay at Convenience store", or "at Annual Pass Office Counter".
For those who renew by other than direct debit, we will send the information with the payment slip to your home (destination) in the renewal month.
For direct debits, it takes about 2 months from the receipt of the application form to the completion of registration (must arrive on the 20th, 2 months before the renewal month). Please contact the office for the details.
Can I change the payment method to direct debit?
It is possible to register the renewal membership fee by withdrawing it from the designated account.Click here for entry example and list of affiliated financial institutions Click here for fund transfer request form
Please fill in the necessary information on the account transfer request form and submit it to the member secretariat.
To the Huis Huis Ten Bosch Huis Ten Bosch, Sasebo City, Nagasaki Prefecture
It time about 2 months from account acceptance to registration, so please complete the procedure as soon as possible. (Must arrive by the 20th, two months before the renewal month)
What should I do if the payment slip has expired?
Since it's expired, you won' t be able to use it .
Please contact us .
If I lose my payment slip, can I renew it?
Yes, We will reissue. Please let us know the names and membership numbers of all members who need renewed payment slip.
We also accept renewal procedures at the office, so please stop by the counter if it's more convenient for you.
If the payment deadline has expired, you will need to apply for a new enrollment.
Is the target facility or vehicle subject to change?
Yes, they may change.
When will the Special Privilege be available?
From the day of enrollment. The card will be issued immediately after the enrollment procedure.
* Accommodation Special Privilege and parking Special Privilege will be available from the next visit.
[Inquiries regarding usage]
Huis Ten Bosch General Information Navi Dial TEL: 0570-064-110
How can I use the membership Privilege
宿泊特典につきましては、下記「年間パスポート宿泊特典ページ」をご確認ください。年間パスポート宿泊特典ページ 年間パスポート宿泊予約ページ 年間パスポート6大特典ページ
Can I use the parking lot discount ticket at any parking lot?
Is there a discount for people with disabilities?
Only the person himself / herself will be half the basic annual membership fee.
In this case, the person with a disability is a person who has a "person with a disability certificate (physical disability and intellectual disability)" and a "welfare certificate for the mentally disabled" issued by the local government.
Please note that the discount for people with disabilities cannot be applied within the valid period.
Those who continue will be applied from the next update. Please contact the member desk at least 3 months before the continuation.
* The annual membership fee is non-refundable. Please note.
* Please present your "Handicapped Person's Handbook" when you join. Please be sure to carry it.
* Cannot be combined with discounts such as welfare contracts.
Is there an expiration date for points?
The use of points has ended on March 31, 2016 (Thursday).
* Please note that points cannot be refunded or exchanged for cash.
What should I do to change my house or cancel my membership?
Please print the PDF of the following notification documents, fill in the necessary information, and mail it to the Huis Ten Bosch Membership Office.Change / withdrawal notification
1-1 Huis Ten Bosch Boschcho, Sasebo City, Nagasaki Prefecture 859-3290
Huis Ten Bosch Co., Ltd. member office
About Huis Ten Bosch Money
[About the end of the Huis Ten Bosch
The service of "Huis Ten Bosch Money" has ended on October 30, 2018 (Tuesday).
For inquiries such as refund procedure of "Tenbos Money", general navigation dial
Please contact 0570-064-110 "General Information ①".
About admission with pets
Huis Ten Bosch are "dogs" and "cats". Pets other than the above are not allowed to enter the venue.
[For Huis Ten Bosch dog members]
You can continue to use your dog member's membership card as a "member card", but if you want to continue using it, you will need to submit a consent form, so please complete the procedure at the member desk.
* You will not have to fill out the consent form for each visit, and you will be able to enter smoothly. (Valid during the owner's Annual Pass validity period.)
[For Annual Pass members]
As a limited service for members, we will issue a "dog member card" that allows you to enter smoothly without having to fill out a consent form for each visit.
* It will be a card with pictures of "dog" and "cat".
* Issuing a "member card" is a limited service Annual Pass
For more information, please contact General Navi Dial 0570-064-110 "Member Desk ⑤".
Annual Pass measures for temporary closure to prevent the spread of new coronavirus domestic infection
Regarding the validity period of your membership, we have already extended it by 4 months from 2020/2/29 to 2020/6/30, including some business and Nagasaki citizens limited business period. I will.
* Members enrolled after July 2020 are not eligible.