• LANGUAGE
    • wovn-lang-name

HUIS TEN BOSCH Visitor guide

Barrier-free

Wheelchair rental

Wheelchairs are available for rent at  Information Center in welcome area and Central Information Center. Please make a wheelchair reservation by 17:00 the day before.

  • * The number is limited.

Price

  • (per day) 500 yen
  • Reservation number

    Huis Ten Bosch Accommodation Navi Dial

    0570-064-300

    • * Press ① when connected to the navigation dial.
    • *Attendant-control wheelchairs are also available.

Electric wheelchair "WHILL Model C2" for rent

The next-generation electric wheelchair "WHILL Model C2" is easy to operate,  able to operate  gaps on the road and zippy.   you can enjoy the park more comfortably and enjoyably.
Please make a reservation by 17:00 the day before.

Price

  • 2,000 yen/day
  • *  " deposit" of 1,000 yen will be required in addition to the above fee. 

Reservation number

Huis Ten Bosch Accommodation Navi Dial

0570-064-300

  • * Press ① when connected to the navigation dial.
Name Location Time
 Information Center Welcome gate (entrance) Opening hours ~ 17:00
( approx.5 hours usage )
  •  The number of wheelchair is limited.
  • * Available for guests 18 years or older who have difficulty walking , and who have agreed with a written agreement and whose weight is less than 100 kg.
  • * Not available in wet weather.
  • * Not available on the day fireworks are scheduled.
  • * Please return it to the Welcome area information center by 17:00.
  • * The rental is limited to those who can follow the traffic rules in the park. In the case any violations were observed, you may be asked to return it on the spot. (In that case, rental fee   and the deposit cannot be refunded.)
  • * The control panel is located on the right hand side. If you would like the one on the left hand side, please let us know when you make reservation.

Electric cart rental

Electric cart rental is also available. It is easy to operate and  enjoy Huis Ten Bosch
Please make a reservation for the electric cart by 17:00 the day before.

Price

  • 2,000 yen/day
  • *  " deposit" of 1,000 yen will be required in addition to the above fee. 

Reservation number

Huis Ten Bosch Accommodation Navi Dial

0570-064-300

  • * Press ① when connected to the navigation dial.
Name Location Time
 Information Center Welcome gate (entrance) 30 minutes before opening to closing
  •  The number of wheelchair is limited.
  • * Available for guests 18 years or older who have difficulty walking , and who have agreed with a written agreement and whose weight is less than 100 kg.
  • * Not available in wet weather.
  • * Not available on the day fireworks are scheduled.
  • * Use is limited to those who abide by the traffic rules within the park. If a violation is found on the premises, you may be asked to stop using it on the spot. (Usage fees and deposits cannot be refunded in that case)

Public telephone

Wheelchair-accessible payphones are available at the Wellcome Gate (entrance).

Wheelchair / ostomate restroom

Wheelchair-accessible restrooms are located inside and outside the park. Of these, 3 cots are installed. In addition, there are two ostomate-friendly restrooms in the park.

Area name Location
Welcome gate (entrance) Welcome gate (entrance)
Next to Canal Cruiser platform
Next to Schiphol entrance
Schiphol exit diagonally in front
Next to the parking lot management center
Attraction Town Cheese Waag * 120 x 60 cm size bed installed * Ostomate compatible
Super Trick Art * 120 x 60 cm size bed installed
Art Garden Next to the circle * Compatible with ostomate
Amsterdam City The Castle of Wine next to ※ 150 × 60cm size bed in
Tower City Behind Champon "Gokuu"
Next to Canal Cruiser platform
Fantasia City of Lights Near Space Fantasia
Harbor Town Next to the Hananoya
Harbor Town In front of the bus stop
Palace Huis Ten Bosch Palace Huis Ten Bosch

Facilities with wheelchair-accessible elevators

The following facilities are equipped with elevators. Please contact the host crew.

Facilities

  • Teddy Bear Kingdom: Welcome Gate (Immigration)
  • Super Trick Art: Attraction Town
  • Glass Museum: Amsterdam City
  • Palace Huis Ten Bosch: Palace Huis Ten Bosch

Restrictions on the use of on-site facilities

Guests using wheelchairs are requested to notify the host crew when using the facilities listed below.

A facility where you can enjoy everything in a wheelchair

Name Contents of usage restrictions
Teddy Bear Kingdom Please use the elevator.
Horizon Adventure Plus
MUSE HALL
Space Fantasia
Carillon Fantasia
Aquarium Fantasia
Art Fantasia
Everyone's dinosaur
Super Trick Art Please use the elevator to the 2nd floor.
Glass Museum Please use the elevator to go upstairs.
Depending on the size of the wheelchair, it may not be available.
Domtoren Observatory
Porcelain Museum
Canal Cruiser You can board up to 4 wheelchairs per boat.
Park Bus (bus in the hall)

Facilities with some restrictions for safety reasons

Area name Contents of usage restrictions
Sky Carousel The 2nd and 3rd floors can only be experienced by those who can walk independently and those who can climb up and down the 10 or so steps on each floor with the help of a companion.
Flower Fantasia The mezzanine and second floors can only be viewed by those who can climb up and down the 20 or so steps with the help of a companion.

Wheelchair-accessible vehicles (bus with wheelchair ramp)

The Park Bus that runs inside park and the hotel bus that runs between entrance area and the hotels are equipped with ramp.

Discount system for people with disabilities

Discounted rates for people with disabilities

You can check disability discount rates on the ticket  page.
[Acceptable certificates (original): Physical disability handbook, rehabilitation handbook, mental disability health and welfare handbook, atomic bomb-survivors handbook]

  1. Please display your disability certificate (original).
  2. Discounts will be applied to all guests with the above certificate and one caretaker per person.
    (Discount for caretakers are based on the age category of the caretaker)
  3. If the number of caretakers exceeds 10, a group discount will be applied.
    (Excluding tickets for which no group discount is set.)
  4. When purchasing senior tickets, please present an ID card (license, health insurance card, etc.) that can confirm your age.
  5. On December 31st, different admission fees will be applied. 

Group Visit

If you are visiting as a group, please submit the following documents when making a reservation.

  1. Reduction application form (please enter the name of the organization, contact information of the representative, date and time of admission, number of people visiting)
  2. Visitors list (please enter the address, name, date of birth, degree of disability, and number of caretakers)

Please be advised that Huis Ten Huis Ten Bosch offers a variety of services to the guests with disabilities, so that they can enjoy their stay comfortably.


Contact Us

Huis Ten Bosch General Information Center

0570-064-110

Reservation

Huis Ten Bosch General Reservation Center

0570-064-300

  • When you are connected to the navigation dial, press ①

For those with food allergies

Some restaurants offer "low allergen menus" for specific allergens.

What is a low allergen menu?

A menu that does not contain the eight major allergens (wheat, buckwheat, eggs, milk, shrimp, crab, peanuts, and walnuts).

Notice

When accepting an order, we will confirm the following,

  • Ingredients used are based on information provided by the manufacturer.
  • Since it is cooked in the same kitchen as other menus, there is a possibility that a trace amount of allergens may be mixed in during the processing or cooking process.
  • Cooking and washing utensils are also shared with other menus.
  • The above menu is prepared with great care, so you may have to wait for a while before your meal is served. Please note.
  • When placing an order, please take the above into consideration and make the final decision by yourself.

Low allergen menu

Store MenuPrice raw materials
DE RODE LEEUW Low allergen hamburger set
1,500 yen ・Hamburg steak: minced beef, onion, salt, olive oil, ketchup (tomato, sugar, sweetened glucose, brewed vinegar, onion, spices, garlic)
・Salad, lemon dressing
・Various vegetables, vinegar (white wine vinegar: alcohol, grapes), lemon juice, white sugar, salt, olive oil
・French fries: potatoes, canola oil, salt
・Tomato sauce: boiled tomatoes, onions, carrots, celery, garlic, olive oil, salt
·rice
・Soft drink (orange juice or oolong tea)
DE RODE LEEUW Low allergen chicken steak set
1,500 yen ・Chicken steak: chicken thigh, salt, pepper
・Salad, lemon dressing
・Various vegetables, vinegar (white wine vinegar: alcohol, grapes), lemon juice, white sugar, salt, olive oil
・French fries: potatoes, canola oil, salt
·rice
・Soft drink (orange juice or oolong tea)
DE RODE LEEUW Low allergen pork steak set
1,600 yen ・Pork steak: Pork loin, salt, pepper
・Salad, lemon dressing
・Various vegetables, vinegar (white wine vinegar: alcohol, grapes), lemon juice, white sugar, salt, olive oil
・French fries: potatoes, canola oil, salt
·rice
・Soft drink (orange juice or oolong tea)

Contact Us

Please contact us if you have any other allergies or severe allergies, or if you are concerned about allergic reactions to the menus offered at the restaurants.

Huis Ten Bosch General Information Center

0570-064-110