Wheelchairs are available for rent at Information Center in welcome area and Central Information Center. Please make a wheelchair reservation by 17:00 on the day before.
(per day) 500 yen
| Name | Location | Hours |
|---|---|---|
| Information Center by the park entrance | Welcome gate (entrance) | One hour before and after the park business hours |
| central Information Center | Amsterdam City | From Opening to closing hours of the park. |
Reservation / Inquiries
0570-064-300
Electric cart rental is also available. It is easy to operate and enjoy Huis Ten Bosch
Please make a reservation for the electric cart by 17:00 the day before.
2,000 yen/per day
| Name | Location | Hours |
|---|---|---|
| Information Center by the park entrance | Welcome gate (entrance) | One hour before and after the park business hours |
Reservation / Inquiries
0570-064-300
Wheelchair-accessible payphones are available at the Wellcome Gate (entrance).
Wheelchair accessible restrooms are available both inside and outside the venue, two of which are equipped with simple beds.
There are also two restrooms within the venue that are suitable for ostomates.
| Area name | Location |
|---|---|
| Welcome gate (entrance) | Welcome gate (entrance) |
| Next to Canal Cruiser station | |
| Next to Schiphol (exit) entrance | |
| Outside of Schiphol souvenir store | |
| Next to the parking lot management center | |
| Attraction Town | By the Cheese Waag * 120 x 60 cm size bed installed * Ostomate friendly |
| Honey Bee Ranch *120 x 60 cm bed provided | |
| Art Garden | Next to Splash Field *Ostomate-friendly |
| Tower City | Behind Champon "Gokuu" restaurant |
| Next to Canal Cruiser station | |
| Fantasia City of Lights | Near Space Fantasia |
| Harbor Town | In front of Bikken Bikken |
| Harbor Town In front of the bus stop | |
| Palace Huis Ten Bosch | Palace Huis Ten Bosch |
| Amsterdam City | Inside the stud house |
| Next Everyday Celebration Kitchen |
The following facilities have elevators.
The Park Bus that runs inside park and the hotel bus that runs between entrance area and the hotels are equipped with ramp.
Assistance dogs (guide dogs, service dogs, hearing dogs) are permitted in all facilities and stores except for the following:
・ Uncle Pilot's Flight Adventure
・ Miffy & Friends Yacht Sailing
Some facilities are accessible to wheelchair users.
*For safety reasons, electric carts cannot be used.
*Please note that some wheelchairs may not be compatible depending on their size. Also, the guidance method may change on the day due to congestion or for safety reasons.
If you have any concerns, please feel free to speak to a nearby host crew member.
| Area name | Name | manual wheelchair | Electric wheelchair | Contents of usage restrictions | |
|---|---|---|---|---|---|
| During autonomous driving | Manual/Push | ||||
| Welcome area | Teddy Bear Kingdom | 〇 | × | 〇 | Please use the elevator at the exit of the Teddy Bear Museum. |
| Attraction Town | Horizon Adventure | 〇 | 〇 | 〇 | Only a portion of the last row is wheelchair accessible. |
| MUSE HALL | 〇 | 〇 | 〇 | There are some areas where you can view the exhibits while remaining in your wheelchair. | |
| Art Garden | Huis Ten Bosch Opera Grand Theater | 〇 | 〇 | 〇 | There is space at the rear where wheelchairs can be used for viewing. (2 spaces) |
| White Ferris Wheel | 〇 | × | 〇 | A ramp is available. (Capacity: 2 people) | |
| Fantasia City of Lights | Carillon Fantasia | 〇 | 〇 | 〇 | The host crew will guide you to the elevator. |
| Aquarium Fantasia | 〇 | 〇 | 〇 | Please use the elevator to go to the second floor. Since the only exit is via stairs, please exit through the entrance after your experience. | |
| Art Fantasia | 〇 | 〇 | 〇 | ||
| Amsterdam City | Glass Museum | 〇 | × | 〇 | Please use the elevator at the rear entrance of the museum. |
| Greeting Gallery | 〇 | × | 〇 | ||
| Miffy's Dream Storybook | 〇 | × | 〇 | ||
| Tower City | Domtoren Observatory | 〇 | 〇 | 〇 | |
| Harbor Town | Porcelain Museum | 〇 | × | 〇 | |
| Palace Huis Ten Bosch | 〇 | × | 〇 | Please use the elevator at the museum entrance. | |
| Other | Canal Cruiser | 〇 | × | × | Up to four vehicles can be boarded per vessel. |
| Park Bus | 〇 | × | 〇 | It is equipped with a ramp. | |
| Area name | Name | manual wheelchair | Electric wheelchair | Contents of usage restrictions | |
|---|---|---|---|---|---|
| During autonomous driving | Manual/Push | ||||
| Attraction Town | Count Chocolat's Mansion | △ | × | △ | The first floor is accessible by wheelchair. Access to the second floor is only via stairs. |
| Fantasia City of Lights | Space Fantasia | △ | △ | △ | The game corner "Control Room" will be open for viewing only. |
| Flower Fantasia | △ | × | △ | The first floor is accessible by wheelchair. Access to the mezzanine and second floor is only possible via stairs. | |
You can check disability discount rates on the ticket page of our website.
[Acceptable certificates (original): Physical disability handbook, rehabilitation handbook, mental disability health and welfare handbook, atomic bomb-survivors handbook]
If you are visiting as a group, please submit the following documents when making a reservation.
Contact Us
Huis Ten Bosch General Information Center
0570-064-110
Reservation
Huis Ten Bosch General Reservation Center
0570-064-300
Some restaurants offer "Hypoallergenic menus" that cater to certain allergens.
A menu that does not contain the eight major allergens (wheat, buckwheat, eggs, milk, shrimp, crab, peanuts, and walnuts).
When accepting an order, we will confirm the following,
applicable to store: DE RODE LEEUW H-2
| Menu | raw materials | Price |
|---|---|---|
Hypoallergenic hamburger set
|
・Hamburg steak: minced beef, onion, salt, olive oil, ketchup (tomato, sugar, sweetened glucose, brewed vinegar, onion, spices, garlic) ・Salad, lemon dressing ・Various vegetables, vinegar (white wine vinegar: alcohol, grapes), lemon juice, white sugar, salt, olive oil ・French fries: potatoes, canola oil, salt ・Tomato sauce: boiled tomatoes, onions, carrots, celery, garlic, olive oil, salt ·rice ・Soft drink (orange juice or oolong tea) |
2,000 yen |
Hypoallergenic chicken steak set
|
・Chicken steak: chicken thigh, salt, pepper ・Salad, lemon dressing ・Various vegetables, vinegar (white wine vinegar: alcohol, grapes), lemon juice, white sugar, salt, olive oil ・French fries: potatoes, canola oil, salt ·rice ・Soft drink (orange juice or oolong tea) |
1,800 yen |
Hypoallergenic pork steak set
|
・Pork steak: Pork loin, salt, pepper ・Salad, lemon dressing ・Various vegetables, vinegar (white wine vinegar: alcohol, grapes), lemon juice, white sugar, salt, olive oil ・French fries: potatoes, canola oil, salt ·rice ・Soft drink (orange juice or oolong tea) |
2,200 yen |
Reservation / Inquiries
0570-064-110
If you have any other allergies or severe allergies,
If you have any concerns about allergic reactions to the menu items offered at each store, please contact us.