Rules and manners

Scope of application

Article 1

These terms and conditions apply to customers using Huis Ten Huis Ten Bosch (including both the Theme Park Zone and Harbor Zone) and its ancillary facilities (collectively referred to as the "Park") operated by Huis Ten Bosch Co., Ltd. (hereinafter referred to as the "guests").

Admission passport

Article 2

1. A passport is required to enter the theme park zone. We may ask you to check the passport you used to enter the theme park zone.
2. If you wish to enter the Harbor Zone on fireworks days or other days designated by the Company, you will be charged a Harbor Zone admission fee.
3. For information on how to handle passports (details of ticket types, prices, handling dates, etc.) and Harbor Zone admission fees (prices, applicable dates), please visit Huis Ten Bosch Ten Bosch official website (hereinafter referred to as the "Official Website"), etc. I will guide you.
4. The conditions for establishing a sales contract regarding passports, payment methods, delivery methods, refund conditions, etc. are subject to the sales conditions established by each vendor.
5. If unauthorized resale of passports for commercial purposes is confirmed, this will be considered a violation of these terms and conditions and the terms of use of our online ticket purchasing service, and the ticket in question and all tickets purchased by those involved in the unauthorized resale (regardless of whether they are tickets applicable to resale or not) will be invalidated. In this case, you will not be able to enter the paid zone with the invalid ticket or passport, and we will not be able to provide any compensation such as refunds.

Notes on using the park

Article 3

• When using the Park, guests must comply with these terms and conditions, as well as any notices displayed at each facility or service, and any requests made by our company or our employees (hereinafter referred to as the "host crew").

Information on facilities etc.

Article 4

• The terms of use and business content for each facility and service will be announced on displays at each location, on the official website, and on the Huis Ten Bosch official app.
• Terms of use and business content for each facility and service are subject to change without notice.
• To use some facilities and services, you will need to use the Huis Ten Bosch official app, register in advance at the facility, make a reservation on the official website, and make advance payment by credit card.
  Additionally, there are some facilities and services within the park that are not available for reception on the day of admission.
• The payment methods available vary depending on the facility or service.
• guests are responsible for any communication charges associated with installing and viewing the official Huis Ten Bosch Bosch app.

Regarding operating days and time of each facility

Article 5

• Please check the official website and Huis Ten Bosch official app for operating dates, operating time, and suspension information for each facility. This information is subject to change without notice.
• Operating time of each facility vary depending on the facility.

About entering the park

Article 6

Depending on how crowded the park is, we may restrict the number of guests allowed to enter. In this case, visitors guests do not have a date-specific ticket or other Admission Ticket that guarantees admission (however, even if you have such Admission Ticket, you may not be able to enter due to the restrictions on the number of visitors stipulated in Article 12) will not be allowed to enter.

Even if guests make a reservation or pre-register for a hotel, restaurant, service, etc. within the park, admission to the park is not guaranteed. Please prepare a separate Admission Ticket that guarantees admission, such as a date-specific ticket.

If you wish to re-enter the theme park zone on the same day, you will need a passport and re-entry stamp.

Prohibited act

Article 7

• When using the Park, guests are prohibited from engaging in the following acts. Any violation of this provision will be determined by the Company in a reasonable manner based on reasonable grounds.
  1. Any conduct that is a nuisance to other guests or that interferes with the business or operation of the Park and facilities, or that may be likely to do so (including, but not limited to, the following acts):
     ※Specific examples
     • Unauthorized entry and unauthorized use, forgery or alteration of admission passports (including only part of park tickets such as two-dimensional codes)
     • Unauthorized use of credit cards, electronic money, etc.
     • Damage to facility equipment, decorations, etc.
     • Disturbing or violent behavior towards host crew members
     • Use of Admission Ticket obtained through illegal resale as set forth in Article 2, Paragraph 5
     • Transferring or exchanging tickets (including only parts of tickets such as two-dimensional codes) and rights to use Attractions, amusement facilities, museum facilities, and services (including entry registration and advance reservations) between guests, and the exchange of money associated with such transfers or exchanges
     • Sale and display of goods, etc. and provision of services
     • Commercial activities (unless permitted by our company)
     • Purchasing Merchandise for the purpose of resale
     • Distribution of flyers, etc.
     • Rallies, speeches, events, Performance
     • Shooting for commercial purposes, shooting in locations where the company restricts shooting, shooting at rehearsals, etc. other than the actual show.
     • Taking photographs or posting them publicly in a way that may cause inconvenience to other guests
     • Using photography equipment such as monopods, tripods, selfie sticks, etc. in a manner that may cause inconvenience to other guests
     • Dangerous acts such as running in the park
     • Smoking outside smoking areas
     • Climbing or hanging from decorations or fences, etc.
     • Feeding or touching wild birds or other animals (excluding feeding experiences)
     • If you are under the influence of alcohol, use rental bicycles, electric carts, Sky Castle, Shooting Star, or other Attractions within the park that are prohibited by our company while under the influence of alcohol.
     • Photographing in wedding costumes or clothing that resembles or can be mistaken for wedding costumes (cocktail dresses, etc.)
     • Photographing and talking with performers who are preparing for a performance or who are on the move
     • Acts that violate the terms of use established by the Company for each Attractions facility (prohibition of bringing in food and drink, prohibition of photography, prohibition of use of mobile phones, etc.)
     • Entrance without clothing, excessive exposure of skin, or wearing special clothing without prior permission
     • Acts that cause inconvenience to other guests (dangerous acts, cutting in, joining the line)
  2. Any act that infringes or may infringe the copyrights, trademarks, other intellectual property rights, property rights, trade secrets, privacy, portrait rights, or other rights of other guests, third parties, our company, or host crew members.
  3. Acts that violate or are likely to violate laws and regulations or public order and morals.
• The following items are prohibited from being brought into the park. In addition, violations of this section shall be determined by the Company in a reasonable manner based on reasonable grounds.
  • Knives, explosives, and other items generally considered dangerous (including imitation products), as well as items that may cause harm to other guests
    (Including knives, firearms, model guns, airsoft guns, tear gas sprays, stun guns, flammable liquids, explosives, compressed gas, poisons, combustible materials, radioactive materials, other harmful materials, and items that may explode, ignite, or emit toxic gases.)
  • Vehicles (including bicycles, kickboards, skateboards such as lipstick, roller skates, etc.) drones, radio-controlled machines, radios, etc.
  • Alcoholic beverages
  • can, bottle
  • Food you have brought with you (excluding infant food, food allergies, and other dietary restrictions). You may eat and drink in the picnic area near the welcome gate (entry gate). You may also bring water bottles and plastic bottles.
  • Pets and animals (excluding assistance dogs). Please note that you may be accompanied if we approve your entry and you sign a pledge upon entry.
    *Pets that can be accompanied are either dogs or cats. At the time of admission, if you sign and agree to the ` Huis Ten Bosch Pet (Dog/Cat) Accompanying Admission Terms and Conditions'', you will be able to enter with your companion. No other pets or animals (excluding assistance dogs) are permitted. "
  • Play equipment such as bats, balls, frisbees, badminton, etc.
  • Handheld microphones (group tour conductors are permitted to bring them in. However, please refrain from using them within the park if they are causing inconvenience to guests or interfering with the performance.)
  • Anything that may interfere with the business or operation of the Park and its related facilities or cause inconvenience to other guests.

Other notes

Article 8

Please observe the following regarding cosplay-related matters, photography-related matters, and other precautions.

Refusal of entry/exit, etc.

Article 9

In the following cases, our company may refuse guests entry to the park, ask them to leave, invalidate Admission Ticket, refuse them access to Attractions, entertainment programs, facilities and services, and refuse them any future transactions with our company (including but not limited to purchasing Admission Ticket, entering the park, purchasing Merchandise and services, and joining membership programs) and entry to our premises. (Hereinafter, these are collectively referred to as "our actions.") Any violation of this article will be determined by our company in a reasonable manner based on reasonable grounds.

1. When the prohibited acts specified in the preceding article occur.
2. When you fail to comply with the precautions displayed at each facility or service or requests from the host crew.
3. When you violate these terms and conditions
4. When guests falls under any of the following circumstances:
   1. ① Organized crime groups, members of organized crime groups, persons who have ceased to be members of organized crime groups for less than five years, semi-members of organized crime groups, people associated with organized crime groups, racketeers, and other anti-social forces (hereinafter referred to as "organized groups, etc.")
   2. ② Corporations and other organizations whose business activities are controlled by organized crime groups, etc., or their members
   3. ③ A corporation or its members whose officers are members of organized crime groups, etc.

Security inspection

Article 10

• When entering or re-entering the park, guests may be subject to security checks such as baggage inspections, clothing inspections, and metal detectors (hereinafter collectively referred to as "security inspections") as specified by our company.
• If guests do not comply with the security check described above, you will be denied entry to the park and will not be allowed to bring in any baggage.
• Baggage may be checked inside the park for security purposes.
• If any of the following items apply to guests clothing (including shoes), you may be refused entry or asked to leave.
  • Anything that may provoke or cause inconvenience guests other guests
  • something that drags the ground
  • Exposed tattoos with objectionable words or designs
  • Clothes that can be mistaken for characters or cast members
  • Acts of advertising for commercial purposes
  • Not wearing clothing, excessively exposing skin, or wearing special clothing without prior permission
  • Clothing that violates our company's rules regarding cosplay

Handling of personal information

Article 11

• We will manage guests personal information obtained in the course of operating the Park in accordance with our privacy policy.
• Within the park, facilities and programs may be photographed. In such cases, guests may be applicable to of the photography. Furthermore, the photographs may be used for news reports, advertising, promotions, merchandise Merchandise, etc.
• Surveillance cameras are installed within the park for security purposes. In accordance with our company's regulations, images and videos taken by such surveillance cameras will be strictly managed and deleted after a certain period of time.
• Photos and videos taken by guests within the park may be used solely for personal use, provided that they do not cause inconvenience to other guests.
• If you wish to take photos or videos of the host crew (excluding show and parade performers), please obtain consent from the host crew in advance.

Regarding park suspension, closure, etc.

Article 12

In the event of any of the following events, the Company may, without prior notice to guests, cancel, suspend, or modify all or part of the Park, change the operation time (e.g., shorten it), limit the number of visitors, or temporarily close the Park for any period necessary.

1. When performing maintenance of each facility equipment for safety, technical or system reasons.
2. If park operations become difficult due to natural disasters, fire, power outages (including planned power outages), suspension of transportation, etc.
3. If the operation of the park becomes difficult due to reasons not attributable to the Company, such as the spread of infectious diseases, requests from administrative agencies to reduce or cancel business operations, or other administrative guidance.
4. In other cases where the Company determines that an event similar to the preceding items has occurred.

If damage is caused to guests as a result of the preceding paragraph, the Company shall not be liable unless an obligation to compensate arises under law.

Our responsibility and liability

Article 13

• If the Company causes damage to guests during guests 's use of the park due to reasons attributable to the Company, the Company shall be liable to compensate for such damage, excluding special damages and lost profits. However, this shall not apply if the damage is caused to guests through the Company's willful misconduct or gross negligence.
• We are not responsible for accidents caused by guests negligence or troubles between guests, except in cases where we are obligated to pay compensation under law. Please manage your valuables and baggage at guests own risk. Please be especially careful when using strollers, rental bicycles, etc.
• Due to the operational status of the park or bad weather, the operation contents, operation time, operating time, usage methods, and viewing methods of Attractions, Shop, shops, restaurants, entertainment programs, services, etc. may be changed, canceled, or shortened without prior notice. there is.
• Merchandise, restaurant menus, and various services are subject to change without notice. Merchandise may be out of stock, sales may be terminated or temporarily suspended, or sales quantities may be limited, depending on inventory status, etc. Restaurant menus and various services may be terminated or temporarily suspended depending on operational status, etc.
• Even if damage is caused to guests in the cases of the two preceding paragraphs, the Company shall not be liable. In such cases, the Company shall not refund the purchase price of Admission Ticket, admission fees, or other expenses paid by guests.
• Even if the guests incurs guests as a result of the application of the measures set forth in Article 9 or Article 10, the Company shall not be liable unless the cause is attributable to the Company or its affiliates. In such cases, the Company shall not refund the acquisition price of Admission Ticket etc. or compensate for any other expenses paid by guests.

guests Responsibilities

Article 14

If the Company incurs damage due to guests 's intentional or negligent acts, guests shall compensate the Company for such damage.

Rights such as copyright

Article 15

All rights, including ownership and copyright, to the information such as leaflets provided by our company to guests when using the park, shall belong to our company. However, any rights contained therein that belong to a third party shall continue to belong to the third party.

Jurisdiction

Article 16

If a dispute arises between guests and our company regarding these terms and conditions, the Nagasaki District Court or Sasebo Summary Court shall be the exclusive court of first instance.

Regarding changes to terms and conditions

Article 17

In accordance with Article 548-4 of the Civil Code, we reserve the right to revise these terms and conditions at any time in response to the establishment, modification or abolition of each facility, entertainment program, Admission Ticket or service within the Park, changes to notices, terms of use and fees, revision or abolition of applicable laws and regulations, and changes in social conditions, etc., and if we make any revisions, we will post a notice to guests on our official website.



that's all
Established October 1, 2023

Huis Ten Bosch (please be sure to read)