Scope of application

Article 1

1. All accommodation contracts and related agreements to be concluded between this hotel and the Guest to be accommodated shall be subject to the provisions of this Contract, and any matters not provided for in this Contract shall be governed by laws and regulations (meaning laws and regulations or those based on laws and regulations; the same applies hereinafter) or generally accepted practices.
2. If the hotel accepts a special contract to the extent that it does not violate laws and customs, the special contract shall take precedence regardless of the provisions of the preceding paragraph.

Application for accommodation contract

Article 2

1. Those who wish to apply for an accommodation contract with the hotel are requested to inform the hotel of the following matters.
   1. Guest name
   2. Date of stay and arrival time
   3. Accommodation fees (in principle based on the basic accommodation fees in Appendix 1)
   4. Other matters deemed necessary by the hotel
2. In cases where a Guest requests, during his/her stay, to extend his/her stay beyond the date specified in subparagraph 2 of the preceding paragraph, the Hotel will treat it as if he/she had made an application for a new Accommodation Contract at the time such request was made.

Establishment of accommodation contract, etc.

Article 3

1. The accommodation contract shall be concluded when the hotel accepts the application set forth in the preceding article. However, this does not apply when the hotel proves that it has not consented.
2. When an Accommodation Contract has been established in accordance with the provisions of the preceding paragraph, an application fee set by the Hotel, limited to the basic fee for the accommodation period (if it exceeds 3 days, then 3 days), is required to be paid by the date specified by the Hotel.
3. The application fee shall first be applied to the accommodation fee finally payable by the Guest, and in the event of the occurrence of a situation to which the provisions of Articles 6 and 21 apply, it shall be applied in the order of penalty charges and compensation, and the remainder, if any, shall be refunded at the time of payment of the accommodation fee as provided for in Article 15.
4. If the application fee set forth in paragraph 2 is not paid by the date specified by the hotel pursuant to the provisions of the same paragraph, the accommodation contract shall cease to be effective. However, this is limited to cases where the hotel has notified the guest of the payment date of the application fee.

Special agreement that does not require payment of application fee

Article 4

1. Notwithstanding the provisions of Paragraph 2 of the preceding Article, the Hotel may accept a special contract that does not require payment of the application fee set forth in the same paragraph after the conclusion of the contract.
2. If the Hotel has not requested the payment of the application fee as stipulated in Paragraph 2 of the preceding Article and/or has not specified the due date for the payment of the application fee when accepting the application for an Accommodation Contract, it will be treated as if the Hotel has accepted a special contract as stipulated in the preceding Paragraph.

Request for cooperation in infection prevention measures at facilities

Article 5

Our Hotel reserves the right to request that Guests who wish to stay at our Hotel provide the following assistance as provided for in the provisions of Article 4-2, Paragraph 1 of the Inns and Hotels Act (Act No. 138 of 1948):

Refusal to conclude an accommodation contract

Article 6

1. The Hotel may not accept the conclusion of an accommodation contract in the following cases. However, this paragraph does not mean that the Hotel may refuse accommodation in cases other than those listed in Article 5 of the Inns and Hotels Act.
   1. When the application for accommodation does not comply with these terms and conditions.
   2. When the Hotel is fully booked and there are no rooms available.
   3. When the person seeking accommodation is deemed liable to behave in a manner that will violate the provisions of the law, the public order or good morals in regard to his/her accommodation.
   4. When the person seeking accommodation is a patient, etc. of a specific infectious disease as defined in Article 4-2, Paragraph 1, Item 2 of the Inns and Hotels Act (hereinafter referred to as "Patients, etc. of a specific infectious disease").
   5. When the Hotel is asked to assume an unreasonable burden in relation to its accommodation.
   6. When accommodation is not possible due to natural disasters, facility failures, or other unavoidable reasons.
   7. When the person requesting lodging is deemed to be intoxicated or otherwise violent and may be a nuisance to other guests, or when the person's body, clothing, etc. is extremely unclean and may be a nuisance to other guests (based on the provisions of Article 6 of the Nagasaki Prefecture Hotel and Inn Business Law Enforcement Ordinance).
   8. When the person seeking accommodation is deemed to fall under any of the following items (a) to (c):
      A person who is a member of an organized crime group as defined in Article 2, Paragraph 2 of the Law Concerning Prevention of Unjust Activities by Organized Crime Group Members (Law No. 77 of 1991), a semi-regular member of an organized crime group, or a person related to an organized crime group, or other anti-social forces.
      (b) When a corporation or other organization whose business activities are controlled by an organized crime group or an organized crime member
      (c) A corporation in which any of its directors is a member of an organized crime group.
   9. When the person seeking accommodation has repeatedly made requests which are deemed to be excessively burdensome and likely to significantly impede the provision of accommodation-related services to other guests and employees of the hotel as specified in Article 5-6 of the Enforcement Regulations of the Inns and Hotels Act.

Explanation for refusal to enter into an accommodation contract

Article 7

If the Hotel does not comply with the request to enter into an Accommodation Contract in accordance with the preceding Article, a Guest seeking accommodation may request an explanation from the Hotel for the reason.

Guest's right to cancel accommodation contract

Article 8

1. The guest can cancel the accommodation contract by notifying the hotel.
2. In the event that the Guest cancels all or part of the accommodation contract due to reasons attributable to the Guest (as per the provisions of Article 3, Paragraph 2), the Hotel shall specify the due date for the payment of the application fee. (excluding cases where the Guest cancels the Accommodation Contract before the payment is made), the Guest will be charged a penalty in accordance with the provisions of Appendix 2 of Article 18. However, if our hotel accepts a special agreement under Article 4, Paragraph 1, when accepting the special agreement, we will notify the guest of the obligation to pay a penalty fee when the guest cancels the accommodation contract. Only when notified.
3. In the event that the Guest does not arrive by 8 p.m. on the accommodation date (or 2 time if the reservation time has been expressly stated in advance) without prior notice, the Hotel may regard the Accommodation Contract as having been cancelled by the Guest.

Our hotel's right to cancel the contract

Article 9

1. The Hotel may cancel the Accommodation Contract in the following cases. However, this paragraph does not mean that the Hotel may refuse accommodation in cases other than those listed in Article 5 of the Inns and Hotels Act.
   1. When the Guest is deemed liable to conduct himself/herself in a manner that will violate the laws, public order or good morals in regard to his/her accommodation, or when he/she is deemed to have conducted such conduct.
   2. When the guest is a patient of a specific infectious disease.
   3. When violent demands are made in relation to the accommodation, or an unreasonable burden is asked of the guest (except when the guest requests the removal of social barriers pursuant to the provisions of Article 7 Paragraph 2 or Article 8 Paragraph 2 of the Act on the Elimination of Discrimination against Persons with Disabilities).
   4. When it is impossible to provide accommodation due to a natural disaster or other force majeure.
   5. When the person requesting lodging is deemed to be intoxicated or otherwise violent and may be a nuisance to other guests, or when the person's body, clothing, etc. is extremely unclean and may be a nuisance to other guests (based on the provisions of Article 6 of the Nagasaki Prefecture Hotel and Inn Business Law Enforcement Ordinance).
   6. When the Guest smokes in bed, tampers with firefighting facilities, etc., or fails to observe any other prohibited activities stipulated by the Hotel (limited to those necessary for fire prevention).
   7. When the Guest is deemed to be one of the following (a) to (c):
      (a) Organized crime group, an organized crime group member, an associate member of an organized crime group, or a person related to an organized crime group or other antisocial forces
      (b) When a corporation or other organization whose business activities are controlled by an organized crime group or an organized crime member
      (c) A corporation in which any of its directors is a member of an organized crime group.
   8. When the Guest has repeatedly made requests to the Hotel which are deemed to be excessively burdensome and likely to significantly impede the provision of accommodation services to other Guests as specified in Article 5-6 of the Enforcement Regulations of the Inns and Hotels Act.
2. When the hotel cancels the accommodation contract based on the provisions of the preceding paragraph, the guest will not be charged for accommodation services, etc. that have not yet been provided.

Explanation of accommodation contract cancellation

Article 10

When the Hotel has cancelled the Accommodation Contract in accordance with the preceding Article, the Guest may request the Hotel to explain the reason therefor.

Registration of accommodation

Article 11

1. Guests are required to register the following items at the front desk of the hotel on the day of stay.
   1. Name, address and contact details of the guest
   2. For foreigners who do not have an address in Japan, nationality and passport number
   3. Other matters deemed necessary by the hotel
2. If the Guest intends to pay the charges prescribed in Article 15 by traveller's cheques, accommodation coupons, credit cards or any other means other than currency, these will be required to be presented in advance at the time of registration prescribed in the preceding paragraph.

Room usage time

Article 12

1. Guests can use the hotel's room time is, and from 3:00 pm until the next day 11 am. However, if you stay consecutively, you can use it all day except the arrival date and departure date.
2. Notwithstanding the provisions of the preceding paragraph, the hotel may accept use of guest rooms outside of time specified in the same paragraph. In this case, the following additional charges will be charged.
   1. Up to 3 time overage: 30% of room rate
   2. Up to 6 time overage: 50% of room rate
   3. Over 6 time: 100% of room rate

Compliance with usage rules

Article 13

Guests are required to comply with the usage rules established by the hotel and posted in the hotel.

Opening Times

Article 14

1. Opening Times of the main facilities of the hotel will be announced in the pamphlets provided, notices in various places, guidebooks in the guest rooms, etc.
2. time in the preceding paragraph may be changed temporarily. In that case, we will inform you by an appropriate method.

Payment of fees

Article 15

1. The breakdown and calculation method of accommodation charges, etc. payable by the guest are as listed in Attached Table 1.
2. Payment of the accommodation charges, etc. in the preceding paragraph shall be made at the front desk at the time of departure of the guest or when requested by the hotel by currency or a travel check, accommodation voucher, credit card, etc. approved by the hotel. I will have it.
3. Even if the guest does not voluntarily stay after the hotel has provided the guest room and made it available, the accommodation fee will be charged.

Our hotel's responsibilities

Article 16

1. The hotel will compensate the guest for damages in the performance of the accommodation contract and related contracts, or in the event of damage to the guest due to non-performance thereof. However, this does not apply if it is not due to reasons attributable to the hotel.
2. Our hotel is covered by hotel liability insurance to cover the unlikely event of a fire or other incident.

Handling when the contracted room cannot be provided

Article 17

1. If the hotel cannot provide the guest with the contracted room, the hotel shall, with the consent of the guest, arrange other accommodations under the same conditions as much as possible.
2. If the hotel cannot arrange other accommodation facilities regardless of the provisions of the preceding paragraph, the hotel will pay the guest a compensation fee equivalent to the penalty, and the compensation fee will be used for damages. However, we will not pay compensation if there is no reason to blame the hotel for not being able to provide the room.

Handling of deposited items, etc.

Article 18

1. When loss, breakage or other damage occurs to goods, cash or valuables deposited at the front desk by the guest, the hotel is exempt from compensation for such damages if such damage is due to force majeure. However, in the case of cash and valuables, if the hotel requests a declaration of their type and value and the guest fails to do so, the hotel will compensate for such damages up to a maximum of 150,000 yen.
2. The Hotel shall compensate the Guest for any damages incurred by the Guest when loss, breakage or other damage occurs due to the Hotel's willful misconduct or negligence. However, for any items for which the Guest has not reported the type and value in advance, the Hotel shall compensate the Guest for damages up to a maximum of 50,000 yen, except in cases where the damage is due to the Hotel's willful misconduct or gross negligence.

Storage of guests' baggage or personal effects

Article 19

1. If the guest's baggage arrives at the hotel prior to the stay, it will be responsibly stored only if the hotel consents before the arrival and will be handed to the guest when checking in at the front desk. I will.
2. If the Guest's baggage or personal belongings are left behind at the Hotel after the Guest has checked out and the owner is identified, the Hotel shall contact the Owner and request instructions. there is. However, if there is no instruction from the owner or if the owner is unknown, we will process it based on the Lost and Found Law. In the case of food and drink, it will be disposed of on the same day as the date of discovery, regardless of the price or expiration date.
3. In the case of the preceding two paragraphs, the Hotel's responsibility for the storage of the guest's baggage or personal belongings shall be in accordance with the provisions of paragraph 1 of the preceding article in the case of paragraph 1 and in the case of the preceding paragraph. It shall comply with the provisions of Section 2.

Parking responsibilities

Article 20

If the guest uses the designated parking lot of the hotel and related facilities, the hotel will rent the place and take responsibility for the vehicle regardless of the deposit of the vehicle key. It's not a thing. However, in managing the parking lot, we will be liable for any damages caused by our intention or negligence.

Guest responsibilities

Article 21

If the Hotel suffers damage due to the intention or negligence of the Guest, the Guest will be required to compensate the Hotel for the damage.

1. If we find out that you have smoked in a non-smoking room, we will charge you a room closure fee.

Handling of personal information when registering as a guest

Article 22

The Hotel will use the personal information registered under Article 11 for the following purposes after taking protective measures.

1. If we need to contact guests for any reason.
2. To compile statistical data regarding the hotel's business activities.
3. Sending direct mail such as accommodation plans and restaurant fairs from Huis Ten Bosch

Guests who do not wish to use the hotel for the above purposes shall cancel it by requesting the hotel to cancel it.

Disclosure, correction, and deletion of personal information

Article 23

Guests may request the Hotel to disclose their own personal information. To request disclosure of personal information, please send your request by mail to the address below.
〒859-3293
7-7 Huis Huis Ten Bosch-cho, Sasebo City, Nagasaki Prefecture
Huis Ten Bosch Co., Ltd.
To Huis Ten Bosch Hotel
Phone number: 0956-58-1111
*When making a request for disclosure, etc., we may ask you to verify your identity in order to comply with the Personal Information Protection Act.

Huis Ten Bosch admission tickets

Article 24

1. The hotel is located on the grounds of Huis Ten Bosch. To enter the Huis Ten Bosch pay zone, you will need to purchase admission tickets separately.
2. The set date of the paid zone is subject to change due to special events and other reasons.

Disclaimer

Article 25

The use of the Internet connection service from the Hotel is at guests 's own risk. The Hotel shall not be held liable for any damage suffered by the user as a result of the interruption of the service due to a system failure or other reasons while using the Internet connection service. Furthermore, if damage is caused to the Hotel or a third party due to an act that the Hotel deems inappropriate when using the Internet connection service, the customer shall compensate for such damage.

Schedule 1: Calculation method for accommodation fees, etc.
(Article 2, Paragraph 1 and Article 15, Paragraph 1)

● Amount payable by the guest

・Consumption tax will be included in the price.
・Additional charges will apply for use of an extra bed.