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HUIS TEN BOSCH Visitor guide

Barrier-free

Wheelchair rental

Wheelchairs are available at the Immigration Information Center and Central Information Center. Please make a wheelchair reservation by 17:00 the day before.

  • * The number is limited.

Price

  • (1日に付き) 500円
  • Reservation destination

    Huis Ten Bosch Accommodation Navi Dial

    0570-064-300

    • * Press ① when connected to the navigation dial.
    • *介助用無料車椅子のご用意もございます。

Electric wheelchair "WHILL Model C2" rental

The next-generation electric wheelchair "WHILL Model C2" is intuitive and easy to operate, and the 5 cm step is easy and the small turn is easy, so you can spend more comfortably and enjoyably in the venue.
Please make a reservation by 17:00 the day before.

Price

  • (With 1 day) 2,000 yen
  • * A separate "security deposit" of 1,000 yen will be accepted.

Reservation destination

Huis Ten Bosch Accommodation Navi Dial

0570-064-300

  • * Press ① when connected to the navigation dial.
Name Location Time
Immigration Information Center Welcome gate (immigration) Opening ~ 17:00
(Of which, 5 time is a guide)
  • * The number of units (2 units) is limited.
  • * Available in more than 18-year-old long time difficult to walk guests in, weighing less than 100kg who understand the pledge guests let me limited to.
  • * Not available in rainy weather.
  • * Rental is not available when fireworks are held.
  • * Please return it to the immigration information by 17:00.
  • * The use is limited to those who can observe the traffic rules in the park. If you find a violation in the venue, you may be asked to stop using it on the spot. (In that case, the usage fee and security deposit cannot be refunded.)
  • * The controller for operation is on the right hand side. If you would like the one on the left hand side, please let us know when you make your reservation.

Electric cart rental

Electric cart rental is also available. It is easy to operate and you can enjoy Huis Ten Bosch
Please make a reservation for the electric cart by 17:00 the day before.

Price

  • (With 1 day) 2,000 yen
  • * A separate "security deposit" of 1,000 yen will be accepted.

Reservation destination

Huis Ten Bosch Accommodation Navi Dial

0570-064-300

  • * Press ① when connected to the navigation dial.
Name Location Time
Immigration Information Center Welcome gate (immigration) 30 minutes before opening to closing
  • * The number of units (2 units) is limited.
  • * Available in more than 18-year-old long time difficult to walk guests in, weighing less than 100kg who understand the pledge guests let me limited to.
  • * Not available in rainy weather.
  • * Rental is not available when fireworks are held.
  • * The use is limited to those who can observe the traffic rules in the park. If you find a violation in the venue, you may be asked to stop using it on the spot. (In that case, the usage fee and security deposit cannot be refunded.

Public telephone

Wheelchair-accessible payphones are available at the Wellcome Gate (immigration).

Wheelchair / ostomate restroom

Wheelchair-accessible restrooms are located inside and outside the venue. Of these, 3 cots are installed. In addition, there are two ostomate-friendly restrooms in the venue.

Area name Location
Welcome gate (immigration) Welcome gate (immigration)
Next to Canal Cruiser platform
Next to Schiphol entrance
Schiphol exit diagonally in front
Next to the parking lot management center
Attraction Town Cheese Waag * 120 x 60 cm size bed installed * Ostomate compatible
Super Trick Art * 120 x 60 cm size bed installed
Art Garden Next to the circle * Compatible with ostomate
Amsterdam City The Castle of Wine next to ※ 150 × 60cm size bed in
Tower City Behind Champon "Gokuu"
Next to Canal Cruiser platform
Fantasia City of Lights Near Space Fantasia
Harbor Town Next to the Hananoya
Harbor Town In front of the bus stop
Palace Huis Ten Bosch Palace Huis Ten Bosch

Facilities with wheelchair-accessible elevators

Elevators are installed at the following facilities. Please tell the staff.

Facility

  • Teddy Bear Kingdom: Welcome Gate (Immigration)
  • Super Trick Art: Attraction Town
  • Glass Museum: Amsterdam City
  • Palace Huis Ten Bosch: Palace Huis Ten Bosch

Restrictions on the use of on-site facilities

If you are using a wheelchair, please contact the staff when using the following.

A facility where you can enjoy everything in a wheelchair

Name Contents of usage restrictions
Teddy Bear Kingdom Please use the elevator.
Horizon Adventure Plus
MUSE HALL
Space Fantasia
Carillon Fantasia
Aquarium Fantasia
Art Fantasia
Everyone's dinosaur
Super Trick Art Please use the elevator to the 2nd floor.
Glass Museum Please use the elevator to go upstairs.
Depending on the size of the wheelchair, it may not be available.
Domtoren Observatory
Porcelain Museum
Canal Cruiser You can board up to 4 cars per ship.
Park Bus (bus in the hall)

Facilities with some restrictions for safety

Area name Contents of usage restrictions
Sky Carousel The 2nd and 3rd floors can only be experienced by those who can walk independently and those who can climb up and down the 10 or so steps on each floor with the help of a companion.
Flower Fantasia The mezzanine and second floors can only be viewed by those who can climb up and down the 20 or so steps with the help of a companion.

Wheelchair-accessible vehicle (bus with slope board)

The Park Bus that runs inside the venue and the hotel bus that runs between immigration and the hotel are equipped with slope boards at the entrance and exit.

Discount system for people with disabilities

Discounted rates for people with disabilities

チケット検索ページで、障害割引料金をご確認いただけます。
【割引の適用対象手帳(原本):身体障がい者手帳・療育手帳・精神障がい者保健福祉手帳・被爆者手帳】

  1. 障がい者手帳(原本)をご掲示ください。
  2. All guests with a disability certificate will receive a discount for one caregiver per person.
    (Discounts for caregivers are based on the age category of the caregiver.)
  3. If the number of people who are cared for (accompanied) exceeds 10, a group discount will be applied.
    (Excluding tickets for which no group discount is set.)
  4. When purchasing senior tickets for each type of ticket, please also present an ID card (license, health insurance card, etc.) that can confirm your age.
  5. On December 31st, the admission fee system will differ depending on the date of the Countdown

About visiting in a group

If you are visiting as a group, please submit the following documents when making a reservation.

  1. Exemption application form (please enter the name of the organization, contact information of the representative, date and time of admission, number of people admitted)
  2. Attendee list (please enter the address, name, date of birth, degree of disability, and number of caregivers)

Please be assured that Huis Ten Bosch offers a variety of services to ensure that even physically handicapped customers can spend their time comfortably.


Contact Us

Huis Ten Bosch General Information Center

0570-064-110

Reservation

Huis Ten Bosch General Reservation Center

0570-064-300

  • When you are connected to the navigation dial, press ①

For those with food allergies

Some restaurants offer "low allergen menus" for specific allergens.

What is a low allergen menu?

A menu that does not contain the eight major allergens (wheat, buckwheat, eggs, milk, shrimp, crab, peanuts, and walnuts).

Points to note

When accepting an order, we will confirm the following points to note.

  • Ingredients used are based on information provided by the manufacturer.
  • Since it is cooked in the same kitchen as other menus, there is a possibility that a trace amount of allergens may be mixed in during the processing or cooking process.
  • Cooking and washing utensils are also shared with other menus.
  • The above menu is prepared with great care, so you may have to wait for a while before your meal is served. Please note.
  • When placing an order, please make the final decision by the guests after taking the above into consideration.

低アレルゲンメニュー

Store MenuPrice raw materials
DE RODE LEEUW Low allergen hamburger set
1,500 yen ・ハンバーグ:牛ミンチ、玉ねぎ、塩、オリーブオイル、ケチャップ(トマト、砂糖、ブドウ糖加糖液、醸造酢、玉ねぎ、香辛料・にんにく)
・サラダ、レモンドレッシング
・野菜各種、酢(白ワインヴィネガー:アルコール・ぶどう)レモン果汁、上白糖、塩、オリーブオイル
・フライドポテト:ポテト、キャノーラ油、塩
・トマトソース:トマトの水煮、玉ねぎ、人参、セロリ、にんにく、オリーブオイル、塩
・ライス
・ソフトドリンク(オレンジジュースまたはウーロン茶)
DE RODE LEEUW 低アレルゲンチキンステーキセット
1,500 yen ・チキンステーキ:鶏もも、塩、コショウ
・サラダ、レモンドレッシング
・野菜各種、酢(白ワインヴィネガー:アルコール・ぶどう)レモン果汁、上白糖、塩、オリーブオイル
・フライドポテト:ポテト、キャノーラ油、塩
・ライス
・ソフトドリンク(オレンジジュースまたはウーロン茶)
DE RODE LEEUW 低アレルゲンポークステーキセット
1,600 yen ・ポークステーキ:豚ロース、塩、コショウ
・サラダ、レモンドレッシング
・野菜各種、酢(白ワインヴィネガー:アルコール・ぶどう)レモン果汁、上白糖、塩、オリーブオイル
・フライドポテト:ポテト、キャノーラ油、塩
・ライス
・ソフトドリンク(オレンジジュースまたはウーロン茶)

Contact Us

他のアレルギーや重度のアレルギーについてのご相談、各店舗でご提供中のメニューについてアレルギー反応が心配な方はご連絡ください。

Huis Ten Bosch General Information Center

0570-064-110