FAQ

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552 questions found.

• About hotel service
  [Hotel Europe] Do I need to make a reservation for the tour cruise exclusively for Hotel Europe guests?
• About guest parking lot
  I am staying overnight, but I accidentally parked in the day-use parking lot. What should I do?
• Frequently asked questions about purchasing
  I want to know the ways to verify online ticket I purchased. 
• Frequently asked questions about purchasing
  When purchasing online tickets (Admission Passports, Premium Ticket) from Huis Ten Bosch website, are there any payment methods other than credit card payment?
• Frequently asked questions about purchasing
   How can I transfer online individual tickets from a group purchase?
• Frequently asked questions about purchasing
  Can I cancel or change online ticket purchased from the official website?
• Frequently asked questions about purchasing
  When purchasing the online ticket from the official website, do I have to specify the date of use?
• Frequently asked questions about purchasing
  I purchased online ticket (passport or Premium Ticket) from the official website, but I don't know how to get the QR code.
• Frequently asked questions about purchasing
  I purchased online ticket (passport, Premium Ticket) from the official website, but the QR code was not displayed properly.
• Frequently asked questions about purchasing
  I can't get a confirmation email in my membership registration for purchasing online ticket (Passport/ Premium Ticket).

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