FAQ

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553 questions found.

• About admission ticket
  Is the 1-Day passport for the next day benefit applicable to co-sleeping child?
• About admission ticket
  Can I still be applicable to the benefit on 1-DAY Passport for the next day if I purchase an online ticket on the day of check-in?
• About admission ticket
  Are Hotel guests required to purchase an admission passport?
• About reservation
  ホテルのキャンセル待ちはできますか？
• About guest rooms
  加湿器や空気清浄機はありますか？
• About guest rooms
  I would like to know the size and style of the pajamas.
• About guest rooms
  Are toiletries such as lotion, milk lotion, and makeup remover provided in the room?
• About admission ticket
  Do I have to purchase the admission passport everyday until the last day of my stay?
• Check-in and check-out
  How do I get from the Welcome Gate to Hotel Den Haag?
• About Privilege
  年間パスポート会員の宿泊特典「ラッキーデー」とは何ですか？

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