Frequently Asked Questions
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Admission to Huis Ten Bosch
- Can I purchase a Countdown admission passport on the day of the event?
- You can purchase tickets on the day. However, we recommend purchasing your tickets in advance online as the ticket counters are expected to be crowded on the day. In addition, Huis Huis Ten Bosch Annual Pass holders can enter the park at no extra charge.
Click here for details on fees - Can I leave and re-enter the same day?
- Huis Ten Bosch You may re-enter until 24:00 on the last admission time.
When you leave the venue, a re-entry stamp will be available at the exit of the general store Schiphol. Please make sure to stamp the stamp on the back of your hand. When re-entering, please be sure to present the stamp on the back of your hand and your Countdown admission passport or Annual Pass. - Can I bring my pet with me on the Countdown
- You can enter the park with your pet on the day of Countdown, but please note that if you bring a pet, you will not be able to enter any of the buildings, rides, or fireworks viewing areas. There is also a pet hotel called "DOG BOX" near Huis Ten Bosch welcome gate where you can leave your pet (fees apply, and there is a limit to the number of pets that can be taken care of).
For inquiries, please contact DOG BOX Huis Huis Ten Bosch store at TEL: 0956-27-0287.
About fireworks viewing
- What happens to the fireworks launch if it rains?
- The event will be held unless the weather is bad.
- If it rains, can I use an umbrella or other rain gear?
- Please refrain from using umbrellas in the fireworks special viewing area when the venue is crowded, for safety reasons and because it will block the view from behind. Please prepare rain gear such as a raincoat.
- Please tell me the fireworks launch time.
- It will be from 24:00 for about 10 minutes.
- Where is the recommended place in Huis Ten Bosch where you can see the fireworks?
- It is Harbor Town. However, it is expected to be crowded. You can see it from various places in the park, such as Flower Road and Art Garden, so please keep a certain distance and avoid crowding.
Click here for details on fees - Is there a ticket for the fireworks special bleachers on the day? Where can I buy it, if any?
- If there are any available seats on the day, they will be sold at the following counters. Sales will end once all seats are sold out.
Huis Huis Ten Bosch entrance ticket office 9:00-17:00
Marine Front Venue Entrance 22:00~
Water Garden Venue Entrance 22:00~ - I purchased the fireworks special seating in advance and have a ticket issued at a convenience store. Is it necessary to exchange it?
- All seats are reserved. The seat number is already written on the ticket when it is issued, so there is no need to exchange it. The entrance to the venue may be very crowded just before the fireworks are launched, so please arrive time.
- When can I enter the fireworks special bleachers area?
- ■Marine Front Venue: 23:00～
Water Garden Venue 23:00～ - Can I enter the special viewing area for the fireworks with a wheelchair? Are there reserved seats or aisles for people with disabilities?
- We do not have special seats available for wheelchair users, but we can switch to regular seats so that you can enjoy the show in a wheelchair. Please ask a crew member nearby.
- Is it possible to bring a stroller into the fireworks bleachers area?
- You can bring it in, but it is expected that the venue will be very crowded. Please note.
- I would like to take pictures using a tripod. Is it possible to take it in the venue?
- You can bring them in. Please make sure to keep them at eye level so as not to obstruct the view or traffic of other guests.
About Access and parking lot
- When will the roads around Huis Ten Bosch be congested?
- There may be traffic congestion on surrounding roads. In some cases, you may not be able to make it in time for the fireworks, so we recommend arriving early and using the JR line.
- Is there a special public transportation service after 26:00?
- Thank you. Please check the official website for more information.
Click here for details - How long does it take from JR Huis Ten Bosch Station to Huis Ten Bosch
- It will take about 10 minutes. Entrance is expected to be very crowded on the day, so guests you are using JR, please make sure you arrive with plenty time.
- How much does the parking lot cost on the Countdown
- Please check the rates for each parking lot from the following page.
Click here for details - Is it possible that the parking lot is full and cannot be parked?
- On the time of the event, the parking lot will fill up early. We recommend that you use the JR line, as you may not be able to make it in time for the fireworks display.
Click here for details - Where is the parking lot for motorcycles? How much is the parking fee?
- There is no dedicated parking lot for motorcycles. Please park in the regular parking space. Prices vary depending on each parking lot, so please check the parking lot price page.
Click here for details - Can I reserve a parking lot?
- We are sorry, but we do not accept reservations. The parking lot and surrounding roads are expected to be crowded on the day of the event. We recommend arriving early and using JR.
- Is it possible to park the car in the parking lot and stay in the car until the next day?
- We're sorry, but for safety reasons, you can't park or stay in the car.
Others
- What time does the illumination light up on the day of the Countdown
- It will light up from 17:00.
- What are Business Hours and final admission time on Countdown day?
- 9:00-26:00 (Last entry 24:00)