THE RESORT LEARNING PROGRAMS Huis Ten Bosch School Trip

THE RESORT LEARNING PROGRAMS Huis Ten Bosch School Trip


FAQ


About admission and park in general

Who can I contact for school trips?

以下、担当窓口までご連絡ください。
●東京支店
〒102-0083東京都千代田区麹町1-10-5 澤田麹町ビル2階
TEL:03-3263-6121 FAX:03-3263-6122
担当エリア:北海道、青森県、秋田県、岩手県、宮城県、山形県、福島県、新潟県、群馬県、栃木県、茨城県、埼玉県、東京都、神奈川県、千葉県、山梨県
●名古屋営業所
担当エリア:愛知県、三重県、岐阜県、静岡県、長野県
※お問合せは、名古屋営業所スタッフ携帯電話、もしくは大阪支店へ
●大阪支店
〒530-0047大阪市北区西天満2-6-8 堂島ビルヂング3階
TEL:06-6131-0860 FAX:06-6131-0861 
担当エリア:大阪府、兵庫県、京都府、和歌山県、奈良県、滋賀県、富山県、石川県、福井県
●福岡支店
〒812-0011福岡市博多区博多駅前2-20-1 大博多ビル7階
TEL:092-411-0800 FAX:092-482-6020
担当エリア:岡山県、鳥取県、島根県、広島県、山口県、高知県、香川県、愛媛県、徳島県
福岡県、大分県、沖縄県
●熊本営業所
担当エリア:熊本県、宮崎県、鹿児島県
※お問合せは、熊本営業所スタッフ携帯電話、もしくは福岡支店へ
●本社営業所 
〒859-3292長崎県佐世保市ハウステンボス町1-1
TEL:0956-27-0311 FAX:0956-27-0912
担当エリア:長崎県、佐賀県
●国際営業課
〒長崎県佐世保市ハウステンボス町1-1
TEL:0956-27-0526 FAX:0956-27-0546
担当エリア: 日本国内以外の学校団体様

I want to consider it as a school trip destination, or I want to preview it before actually going

We will respond. Please contact the branch office or sales office where the school or travel agency is located at least one week before the desired preview date.

About closed facilities / restricted facilities

Due to the spread of coronavirus infection, some facilities are closed and open with restrictions.
Please see below for the target facilities.
* Subject to change due to government and local government policies and requests. Please note.
About sales based on the status of new coronavirus infection

Please tell me the admission fee (students, teachers, accompanying doctors / nurses, photographers, parents)

● Education Tour Passport
[University students] 4,100 yen, [High school and junior high school students] 3,400 yen, [Elementary school students] 2,300 yen, [Teachers (including doctors and nurses)] 2,400 yen
[Accompanying cameraman] 5,000 yen (However, the staying time in Huis Ten Bosch is limited to 5 time)
● School excursion re-entry passport
[Uniform regardless of category] 1,400 yen
It will be a 1-day passport the next day exclusively for educational travel groups staying at Official Hotels.
[Target hotels] Forest Villa, Henn Na Hotel Huis Ten Bosch, Watermark Hotel Nagasaki, Huis Ten Bosch Hotel Okura Jr Huis Ten Bosch, Hotel Nikko Huis Ten Bosch
Fees and application methods

* There is no admission fee for accompanying parents.
Please purchase an admission ticket such as a regular 1 DAY Passport. For more information
1 DAY Passport [adult] 7,000 yen
After 3 passport (admission from 3:00 pm) [Adult] 5,000 yen
After 5 passport (admission from 5 pm) [Adult] 4,000 yen
* If the number of companions is 10 or more, the group discount rate can be applied only to the 1DAY passport.
About 1 DAY Passport

Please tell me the facilities covered by the Education Tour Passport What facilities cannot be used?

■ Target facilities (Education Tour Passport are the same as 1DAY passports)
Teddy Bear Kingdom, Zipangu Detectives, Sky Rail Coaster Windstorm, Shooting Star, Dinosaur Woods, Sky Castle in the Sky, THE MAZE, Animal Truck, Fureai Animal Corner, Bouncy Land, Child Cart, VR World, Bahamut Disco, VR-KING, Horizon・ Adventure Plus, MUSE HALL, Kingdom of Robots, Kirara, Dinosaur Land, Count Chocolat's Mansion, IS Labyrinth, Super Trick Art, Flower Ice café, Crazy Hammer King, White Ferris Wheel, Fishing Adventure Game, House of Health, Glass Museum, DRAGON WORLD TOUR, Domtoren observation room, Jurassic Island, Golden Hall, Game Museum, GO & GO !! sniper game, Palace Huis Ten Bosch, Huis Ten Bosch Museum, Porcelain Museum, Park Bus, Canal Cruiser, Gondola, Wonder Wheel, ONE PIECE Thousand・ Sunny, Space Fantasia, Flower Fantasia, Carillon Fantasia, Aquarium Fantasia, Playground Fantasia, Art Fantasia
* Due to the spread of coronavirus infection, some usage restrictions and suspensions may occur, so please refer to "Business based on the status of new coronavirus infection".
About sales based on the status of new coronavirus infection

■ Facilities that cannot be used
Rental Cycle, horse-drawn carriage tours, Cart Taxi, Minamifu Osteopathic Institute, Huis Ten Bosch hot springs, and helicopter excursions are not available.

Please tell me the facilities for which numbered tickets are distributed and the conditions for distribution at the Attractions

■ Daily distribution facility
Gondola, Jurassic Island, Amsterdam Square Stage
■ Numbered ticket distribution facility during busy times
(Spring break, GW · summer, year-end and New Year holidays, many, such as fireworks event date guests date on which visitors of is assumed)
VR-KING, Bahamut Disco, VR World, GO & GO !! Sniper games, Playground Fantasia, Shooting Star, Sky Castle in Dragon World Tour, Fishing Adventure Game.
Numbered tickets will be distributed from the opening to 1 time
It will end as soon as it runs out.
Please check the website details as there are notes regarding distribution.
website when the numbered ticket distribution is decided, judging from the reservation status in advance (in the park, information will be posted at the entrance and the entrance of the target facility).
About numbered ticket distribution

Please tell me the event information on the day of your visit

(Estimated 2 days before the visit date)
Daily schedule
(Estimated 3 months before the visit date)
Please refer to the annual calendar
* Please note time will change depending on the sunset, such as the illumination lighting ceremony.

Please tell me the flow of how to enter a group

Please refer to the video about the admission process.
Information for schools and tour conductors

Can I re-enter? Please tell me how.

Re-entry is possible. When you re-enter, you will need to show your ticket and re-entry stamp (Schiphol), so please be sure to bring it with you. When re-entering, please enter from the immigration re-entry gate. (Henn Na Hotel Huis Ten Bosch accommodation organizations like the Adventure Park gate, Forest Villa in the case of accommodation, re-entry from the harbor gate is also available. Hotel Nikko Huis Ten Bosch accommodation organizations like the Hotel Nikko Huis Ten Bosch Guests re-entry-only gate Is available.)

Is it possible to enter for the first time from the Japan Airlines Gate?

The JAL Gate is a gate exclusively for re-entry, and for the first entry, you will be admitted from the entry gate (welcome). After the first admission process, you can re-enter from the JAL Gate.

Is it possible to broadcast in the park?

We do not support broadcasting in the park. In case of an emergency, we will contact the school representative, so please tell the school name and name from the children / students to the facility / store staff. We will contact the emergency contact information provided at the time of admission.

What should I do if I lose my Education Tour Passport

Please inform the staff near you that your ticket has been lost. We will check if there is a report as a found item. (If you lose it before admission, you will need to purchase it again. If you lose it in the park after admission, ask for your school name and name, and reissue it at immigration information, group reception, or harbor gate. I will do it.)

Is there a waiting area for faculty and staff? Please tell me the location and facilities

We have a teacher's waiting room right after you enter the welcome area (Nyan Rohde Castle). It will be a common space that can be used by the teachers of the school who visits on the day. Please check the video as well. (Please refer to the guide video for schools and tour conductors from 5 minutes 14 seconds)
Information for schools and tour conductors

Is there a meeting room in the park that can be used for recreation, meetings, etc.?

Please refer to the following for available venues (charged).
Venue
* Please let us know if you would like to use it before or after dinner or lunch in a group.
* Since the capacity has been changed to prevent the spread of corona infection.
Please contact the person in charge at each branch or sales office for details such as the purpose of use and the number of people. * It may not be available depending on the reservation status.

Please tell me about the epidemic prevention system when using groups

Please refer to the Huis Ten Bosch
About safety

Please tell me about hospitals, police stations, fire stations, and health centers near Huis Ten Bosch

Please refer to the Huis Ten Bosch
About safety

Please tell me the location of the first aid room and what to do

There is a first aid room Amsterdam City, located in the center of Huis Ten Bosch 2 beds. Medical practice cannot be performed. Nurse representative of the time 10:00 will be - until the close of business. (Please refer to the guide video for schools and tour conductors from 6 minutes 02 seconds.)
Information for schools and tour conductors

Please tell me the price of the bus parking lot

Large car
2,500 yen / time ・ Large chartered bus ・ Medium-sized chartered bus
Length 12.0m x Width 2.5m x Height 2.5m or more
Medium-sized car
1,500 yen / time ・ Small chartered bus ・ Microbus
Length 7.0m x Width 2.5m x Height less than 2.4m

* One parking fee will be charged from warehousing to warehousing during Opening Times (If parking is after 24:00, the next day will be charged)
* If you get on and off time of warehousing, you can use it free of charge.
* Only 1,000 yen bills can be used. (2,000 yen, 5,000 yen, and 10,000 yen bills cannot be used, so please exchange in advance. You can use coins.)
※ Forest Villa, Henn Na Hotel Huis Ten Bosch case of accommodation, the parking place of the chartered bus is Huis Ten Bosch Please use the chartered bus parking lot. Parking is free of charge for accommodation groups.

About group photos and experiences

Please tell me about the group photo (reservation method, price, location)

集合写真は、入国棟内など指定場所で撮影となります。(事前予約制)
【2Lサイズ(12.7㎝×17.8㎝):学生団体料金】 660円~ サイズ、撮影場所等により料金が異なります
詳しくはハウステンボス写真部にお問い合わせください。

※団体様に同行されるカメラマン様や修学旅行等で同行される先生方による、商用目的での団体(10 名以上)の集合写真の撮影をされる場合はカメラの持込料として1 グループ(クラス)毎に1,650 円(税込)をハウステンボス写真部へお支払いいただきます。
ハウステンボス写真部(小路谷写真)連絡先:0956-27-0621 (時間:9:00-17:00)

Please tell me the menu you can experience for school trips

We have an experience menu for educational trips such as environmental equipment tours, SDGs lectures, and English experience. See below for details.
About learnability

Please tell us about the tour of environmental equipment (program contents, experience location, flow to experience)

Although it is a tour of environmental equipment, it is outside Huis Ten Bosch Huis Ten Bosch), so we recommend that you visit it before your visit or use it after your visit to Huis Ten Bosch Please move by chartered bus. Please check the following for program details and terms of use.
About learnability
Please check the following for the environmental equipment tour site and route.
About the map in the park
Environmental equipment tour: [elementary school students] 300 yen, [junior high school students / high school students / university students] 500 yen, [teachers] free

Please tell me about learning English. (Program contents, experience location, flow to experience)

英語体験の場所はハーバータウンで実施しております。
ハウステンボスご入場前に体験をいただきます場合は、ハウステンボス貸切バス駐車場にて停車後、修学旅行専用入場口にて、検温・手消毒後、貸切バスに戻り、ハーバータウンに移動(車両乗入)をお願いします。
園内マップについて
※ハーバータウンへの貸切バス乗入については事前に申請が必要です。
英語体験の(ジャイロスコープ)へご連絡ください。プログラムについては以下をご確認ください。
学習性について
ご予約お問い合わせ先 ジャイロスコープ
電話0956-80-3194(時間:10:00~17:00) info@tomodachi-factory.com

About meals

Is it possible to bring in food and drink?

Huis Ten Bosch does not allow lunch boxes or drinks to be brought into the theme park zone. Please note. However, this does not apply to student groups bringing in water bottles as a measure against heat stroke.

Please tell me the price and usage of the meal card (meal ticket)

There are three types of meal cards (meal tickets) that can be used at restaurants in Huis Ten Bosch It is non-refundable and non-cashable. In addition, there will be no change, so please pay the shortfall in cash. The expiration date is half a year from the date of use. The meal card is a meal voucher and cannot be used for payment at souvenir shops.

Please tell me about the stores that use meal cards (meal tickets) and menu examples.

Please refer to the list of stores that use meal cards. We also have a special menu for school travelers.
※ The Castle of Cheese available does not offer a Tanteani dining space within.
About the restaurant

Please tell me about allergy treatment

Please refer to the allergy menu ingredient list.
Allergy menu ingredient list
In the typical menu, icons etc. are described for those containing the 7 major allergens.
In addition, for those with food allergies, we will prepare a low allergen menu.
If you are worried about allergic reactions, please contact Huis Ten Bosch General Information Center 0570-064-110 for allergic consultations and menus offered at each store other than the low allergen menu. Please contact the restaurant that will be used in advance on the day.

About group meals

Advance reservation is required. There are banquets and venues in Huis Ten Bosch
Please contact the person in charge at each branch or sales office for details such as the number of passengers and fees.
* It may not be available depending on the reservation status.

About accommodation

Please tell me the host hotel for student groups

There are two Henn Na Hotel Huis Ten Bosch and Forest Villa
* Hotel Europe and Hotel Amsterdam are not accepted.

About Forest Villa

Please tell us about the equipment in the Forest Villa

Hair dryer, towel, slipper, toothbrush, hand soap, shampoo, conditioner, body soap, shave, mineral water, tea pack (coffee, tea, roasted tea, sencha), kettle pot, pajamas (gown)
* The ashtray is included for disaster prevention reasons, but it can be removed.
Telephone (both external and internal lines can be cut)
* For outside lines, we will charge you in a lump sum.
Refrigerator (no contents. Mineral water for service is available.)

When can I get the Forest Villa

Although it is a room allocation, it can be prepared from 2 months before the date of use. Please contact your sales representative in advance

Is it possible to board the Forest Villa

Chartered buses are available to the West Entrance of Hotel Europe Forest Villa Due to space limitations, the maximum number of passengers that can enter the Hotel Europe After the 5th unit, an interval of about 15 minutes or more is required. Also, Huis Ten Bosch, you need to apply for a vehicle. When applying, please consult with the person in charge at each branch or sales office in advance about the bus company name, car number, driver's name, and contact information.

Forest Villa Chartered Bus Parking Lot

Please use the chartered bus parking lot in front of the Huis Ten Bosch Welcome Gate Forest Villa guests can use (reserve) the chartered bus parking lot free of charge during their stay. However, Information Center and Forest Villa Front, so please bring your parking ticket and tell us your group name.

Luggage storage upon arrival at Forest Villa

We will make adjustments according to your arrival time If you leave your luggage by the morning, we will bring it to your room by check-in (15:00). (If you wish to deliver your luggage to your room, you will need to tag it with your school name, class, number, and name.)

About the entrance and exit ceremonies at Forest Villa

Is possible. Pre-admission ceremony, building access-type implementation of the time, and please contact us in advance to each sales office personnel.

How to enter from Forest Villa

Forest Villa If you are staying, you can also enter from the harbor gate. If you are entering from the harbor gate, you can also have Education Tour Passport at the Forest Villa front desk.
Please consult with the person in charge at each branch or sales office in advance. The temperature is also measured at Hotel Europe when you get off the bus after arriving at the west entrance.
* For admission from the Wellcome Gate, admission tickets are available at the group reception. At that time, you will be admitted after measuring the temperature at Welcome Gate and disinfecting your hands. Huis Ten Bosch Arrival We will guide you according to time, so please contact the person in charge at each branch or sales office.
Please check here for the route location.

Valuables storage at Forest Villa

We do not store valuables at Forest Villa Please use the safe in each room.

Forest Villa Team Leader Meeting and Teacher Meeting

There is no facility or space in Forest Villa for meeting group leaders. After the end of Opening Times at restaurant Trottiner (breakfast venue), it can be used as a meeting place (Opening Times end time varies depending on the season). For small groups, the space near the front desk is available. Please consult with the person in charge at each branch or sales office regarding the desired number of people.

Forest Villa Wake-up Call

It can be set. We will give you a check sheet to the school before you stay, so please indicate your desired time.

Forest Villa Trottiner Breakfast Please tell me how to use (collectively, divide into several groups)

The capacity of "Trottiner" at the breakfast venue is usually about 120 seats, but from the viewpoint of epidemic prevention, the recommended number of people is about 80 people, and we recommend time for 30 minutes. I will. Depending on the number of people, we will increase the number of cooking lanes and divide the salad into small pieces to shorten the time so that you can eat smoothly, so please consult with the person in charge at each branch or sales office.

About allergy treatment in Forest Villa

Next to the menu, we have set up a composition list that includes 7 specific raw materials. guests severe allergies can also be treated individually, so please contact us.
* Regarding the sample menu, depending on the number of people and the number of rotations, the menu contents may be partially changed, the number of items, the method of serving dishes, and the layout of the cooking table may be changed.
About the restaurant

About supply of tea and water to Forest Villa

We do not supply tea or water to the water bottle. One bottle of mineral water is provided per person in the room.

Is it possible to have a lunch box for Forest Villa

We apologize for the inconvenience, but we do not offer breakfast lunch boxes for student groups. Have breakfast at the restaurant.

About chartered bus boarding at the time of departure from Forest Villa

For departures in the morning, you can depart after boarding the bus at Hotel Europe
Due to space limitations, the maximum number of passengers that can enter the Hotel Europe After the 5th unit, an interval of about 15 minutes or more is required. Also, Huis Ten Bosch, you need to apply for a vehicle. When applying, please consult with the person in charge at each branch or sales office in advance about the bus company name, car number, driver's name, and contact information.

About the Henn Na Hotel Huis Ten Bosch

Please tell us about the Henn Na Hotel Huis Ten Bosch

Rinse-in shampoo, body soap, hand soap, bath towel, face towel, toothbrush, dryer, electronic kettle, mug cup, refrigerator, pajamas, slippers, comb, shave, wine opener, bottle opener
* Combs, shavings, wine openers, corkscrews, etc. can be removed.
* There is no telephone installation.

Can we disable the Henn Na Hotel Huis Ten Bosch

If a school uses one building, it is possible to stop selling the vending machines in that building. General guests cannot stop selling if they are staying in the building.

Henn Na Hotel Huis Ten Bosch your Heyawari is, whether I get from when?

Room discounts are available from 2 months before the date of stay. Please contact the person in charge at each branch or sales office in advance.

Is it possible to board the Henn Na Hotel Huis Ten Bosch

You can take a chartered bus to the roundabout in front of the Henn Na Hotel Huis Ten Bosch Due to space limitations, the maximum number of passengers that can enter the rotary is three. If there are 4 or more units, please adjust the time

Henn Na Hotel Huis Ten Bosch chartered bus parking lot

Please use the chartered bus parking lot in front of the Huis Ten Bosch Welcome Gate Henn Na Hotel Huis Ten Bosch Boss Guests staying in the hotel can use (reserve) the chartered bus parking lot free of charge during their stay. However, the immigration Information Center will process the parking ticket free of charge, so please bring your parking ticket and tell us the name of the group.
* There is also a free parking ticket processing and settlement machine at the Henn Na Hotel Huis Ten Bosch

Henn Na Hotel House About luggage storage when arriving at Huis Ten Bosch

Luggage can be stored online in the lobby.

About the entrance and exit ceremonies at the Henn Na Hotel Huis Ten Bosch

Is possible. Pre-admission ceremony, building access-type implementation of the time, and please contact us in advance to each sales office personnel.

Henn Na Hotel Huis Ten Bosch face recognition system (keyless entry system)

It is a system that allows you to lock and unlock the room without using a key by registering the face image of the guests who is staying at the hotel. We will explain how to register for the face recognition system at check-in. A card key is also available, so you can lock and unlock without face recognition. (Please return the card key at checkout)

About valuables storage at the Henn Na Hotel Huis Ten Bosch

Valuables are not stored at the front desk of the Henn Na Hotel Huis Ten Bosch Please use the safe in each room.

Henn Na Hotel Huis Ten Bosch Tenbos group leader meeting and teacher meeting

Henn Na Hotel Huis Ten Bosch offers a lobby Ichikaku (specified location). Please contact the person in charge at each branch or sales office in advance.
* Capacity is about 15 people.
* It will be turned off at 24:00.

How to enter from the Henn Na Hotel Huis Ten Bosch Adventure Park

If you are staying at the Henn Na Hotel Huis Ten Bosch, you can enter from Adventure Park Admission tickets such as Education Tour Passport are available at the Welcome Gate Please come to the group reception by chartered bus and pick it up. For thermometry, Henn Na Hotel Huis Ten Bosch after arrival, will be conducted when the bus is getting off.
* We will inform you according to the arrival time Huis Ten Bosch, so please contact the person in charge at each branch or sales office.
Please check here for the route location.

Henn Na Hotel Huis Ten Bosch wake-up call

Henn Na Hotel Huis Ten Bosch Boss There are no facilities in the room that allow you to set up a wake-up call. We rent alarm clocks, so please consult with the person in charge at each branch or sales office.

Henn Na Hotel Huis Ten Bosch breakfast (collectively, divide into several groups).

The capacity of the breakfast venue "Aura" is 200 people, but if you have more than 80 people per class, or if you are staying at multiple schools on the same day, you can use it at different time I have received it.
* Capacity may change depending on the reservation status on the day. For details, please contact the person in charge at each branch or sales office.

Henn Na Hotel House Tenbos About allergy Huis Ten Bosch

Next to the menu, we have set up a composition list that includes 7 specific raw materials.
* Regarding the sample menu, depending on the number of people and the number of rotations, the menu contents may be partially changed, the number of items, the method of serving dishes, and the layout of the cooking table may be changed.
About the restaurant

About the supply of tea and water to the Henn Na Hotel Huis Ten Bosch

We do not supply tea or water to the water bottle.
* We sell 500ml PET bottles of mineral water (100 yen) and tea (150 yen). If you purchase by school, please make a reservation in advance, so please consult with the person in charge at each branch or sales office.

Henn Na Hotel Huis Ten Bosch Tenbos Is it possible to have a breakfast lunch?

We apologize for the inconvenience, but we do not offer lunch boxes for breakfast. Enjoy breakfast at the restaurant. (Usage time 7: 00-10: 00)


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