FAQ
About admission and park in general
Who can I contact for school trips?
Please contact the General Reservation Center Group Accommodation Section at 0956-27-0012 (9:00 AM - 5:00 PM).
Or contact us by email.I want to consider it as School Trip destination, or I want to check it out before actually going.
We will be happy to assist you. Please contact the General Reservation Center Group Accommodation Section at 0956-27-0012 (9:00 AM - 5:00 PM) at least one week prior to your desired viewing date.
Contact us by emailPlease tell me the admission fee (students, teachers, accompanying doctors / nurses, photographers, parents)
Please check below.
Student group admission feesWhat facilities cannot be used with Education Tour Passport? Are there any Attractions that require numbered tickets?
■ Facilities that cannot be used
Rental Cycles (to maintain safety within the facility, children under high school age are not permitted to rent bicycles alone) and horse-drawn carriages are available at an additional charge.
■ Facilities that require numbered tickets
Gondola boat
Jurassic IslandPlease tell me the event information on the day of your visit
(Approximately 2 days before your visit)
Daily Schedule
(Approximately 3 months before your visit)
Please refer to Business Hours
*Please note that time may change depending on the sunset, such as the illumination lighting ceremony.Can I re-enter? Please tell me how.
Re-entry is possible. When re-entering, you will need to present your ticket and re-entry stamp (located at Schiphol exit of the immigration general store), so please do not forget to bring them with you. When re-entering, please enter through the entry and re-entry gate one time before closing. (Groups staying at Hotel Rotterdam can re-enter through Adventure Park Gate, and those staying at Forest Villa and The Hague can re-enter through the Harbour Gate.
Is it possible to broadcast in the park?
We do not support broadcasting in the park. In case of an emergency, we will contact the school representative, so please tell the school name and name from the children / students to the facility / store staff. We will contact the emergency contact information provided at the time of admission.
What should I do if I lose my Education Tour Passport
Please inform the staff near you that your ticket has been lost. We will check if there is a report as a found item. (If you lose it before admission, you will need to purchase it again. If you lose it in the park after admission, ask for your school name and name, and reissue it at immigration information, group reception, or harbor gate. I will do it.)
Is there a waiting area for faculty and staff? Please tell me the location and facilities
A teacher's waiting room is available immediately after entering the welcome area (Nairnrode Castle). It will be a shared space that can be used by the teachers of the schools who are visiting on the day.
Is there a meeting room in the park that can be used for recreation, meetings, etc.?
Please consult with the sales office staff regarding details such as the purpose of use and the number of people using the facility. *Please note that the facility may not be available depending on the reservation status.
Contact us by emailPlease tell me about hospitals, police stations, fire stations, and health centers near Huis Ten Bosch
Please refer to the Huis Ten Bosch
About safetyPlease tell me the location of the first aid room and what to do
There is a first aid station in Amsterdam City located in the center of Huis Ten Bosch.
For more information, click here (About the First Aid Station)Please tell me the price of the bus parking lot
Large vehicle 3,000 yen/time, charter bus, length 5.0 m or more (length 5.0 m.× width 2.0 m.× height 2.3 m or more)
* Within the Business Hours of the day, it will be a one-time parking fee from entering ~ exiting. (If parking is after 24 p.m., a fee will be charged for the next day)
* If you get on and off the parking lot within 1 time of receipt, you can use it free of charge.
* Only 1,000 yen bills can be used. (2,000 yen, 5,000 yen, and 10,000 yen bills cannot be used, so please exchange money in advance.) Coins can be used. )
* If you are staying at the hotel, please use the charter bus parking lot Huis Ten Bosch the parking lot for the charter bus. If you are a group of guests, parking is free of charge.
Click here for details (parking lot information)Are there convenience stores, drug stores, or coin laundries?
There are three convenience stores outside the venue.
[Convenience store]
① Lawson (in front of the departure building Schiphol exit, not open 24 time)
② Family Mart (1st floor Hotel Okura Jr Huis Ten Bosch, not open 24 time)
3. Seven-Eleven (15-minute walk from the Huis Huis Ten Bosch exit towards Hario Bridge, open 24 time)
[Drugstore] For more information, click here (Cocokara Fine)
Cocokara Fine is located inside the venue (Harbor Town). *Please see the Huis Ten Bosch website for Cocokara Fine 's Business Hours.
[Coin laundry]
Located in Harbor Town.
About group photos and experiences
Please tell me about the group photo (reservation method, price, location)
Group photos will be taken at designated locations such as Welcome Gate (advance reservations required).
[2L size (12.7cm x 17.8cm): Student group rate] 660 yen and up. Rates vary depending on size, shooting location, etc.
For more information, please contact the Huis Ten Bosch Photography Club.
*If a photographer accompanying a group takes group photos for commercial purposes, a camera fee of 1,650 yen (tax included) will be charged to the Huis Ten Huis Ten Bosch Photography Club per group (class).
Huis Huis Ten Bosch Photography Department (Kojitani Photography) Contact: 0956-27-0621 (Business Hours: until 17:00)
*Please refrain from making inquiries other than those related to photos.
School Trip inquiries Group accommodation 0956-27-0012 (time: 9:00-17:00)Please tell me the menu you can experience for school trips
We offer a variety of educational trip experiences, including tours of environmental facilities, environmental lectures, Huis Ten Bosch lectures, job seminars, and table manners. Please see below for details.
LearnabilityPlease tell us about the tour of environmental equipment (program contents, experience location, flow to experience)
Although it is a tour of environmental equipment, it is outside Huis Ten Bosch Huis Ten Bosch), so we recommend that you visit it before your visit or use it after your visit to Huis Ten Bosch Please move by chartered bus. Please check the following for program details and terms of use.
About learnability
Please check the following for the environmental equipment tour site and route.
About the map in the park
Environmental equipment tour: [elementary school students] 300 yen, [junior high school students / high school students / university students] 500 yen, [teachers] freePlease tell me about the lecture. (Program content, location of the experience, and the process leading up to the experience)
Please make sure to make a reservation in advance for all lectures. Admission is free for schools staying at Official hotel. However, conference room fees will be charged separately.
Contact us by email
About the park map
*Please see below for program details and terms of use.
Learnability
For reservations or inquiries, please contact our sales staff or the General Reservation Center Group Accommodations Division at 0956-27-0012.
About meals
Is it possible to bring in food and drink?
Huis Ten Bosch does not allow lunch boxes or drinks to be brought into the theme park zone. Please note. However, this does not apply to student groups bringing in water bottles as a measure against heat stroke.
Please tell me the price and usage of "meal ticket"
We have 1,000 yen "meal coupons" that can be used at restaurants in Huis Ten Bosch Gardens.
Non-refundable and non-exchangeable. Also, change will not be given, so please pay the shortfall in cash. The expiration date is indicated on the ticket. Also, since it is a meal ticket, it cannot be used to pay for souvenirs.Please tell me about the restaurant where you can use the "meal ticket" and sample menus.
Please refer to the "List of restaurants accepting meal tickets (PDF)". We also have special menus for School Trip students.
About the restaurantPlease tell me about allergy treatment
Please refer to the allergy menu ingredient list.
Allergy menu ingredient list
If you have any concerns about allergies or are worried about allergic reactions to menu items offered at each restaurant other than Hypoallergenic menu, please contact the Huis Ten Bosch General Information Center at 0570-064-110. Please also consult with the restaurant you plan to visit in advance on the day.About group meals
Advance reservations are required. There are banquet halls within Huis Ten Bosch that can accommodate group meals.
Contact us by email
For details on the number of people using the room, fees, etc., please contact our sales staff or the General Reservation Center Group Accommodations Division at 0956-27-0012.
*This service may not be available depending on reservation status, etc.
About accommodation
Please tell me the host hotel for student groups
There are three hotels: Hotel Den Haag, Forest Villa, and Hotel Rotterdam.
* Hotel Europe and Hotel Amsterdam are not accepting guests.