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Reservation RESERVATION

SERVICEService Offering

CONSEPT

Service Concept

Hotel Rotterdam offers a simple service style, such as automatic check-in service and an amenity bar in the lobby, allowing you to enjoy Resort Stay at a reasonable price.

CHECK INCheck In

Automatic check-in service

The automatic check-in machine allows guests to check in and settle your bill by yourself, making the check-in process smoother. Once you receive your card key, your check-in is complete. Please check the hotel map and proceed to your room.

PARKINGParking lot

Hotel Rotterdam has two car parks.
*Please use the on-site hotel guest parking lot (free of charge) or the Hotel Rotterdam's time parking lot (paid).
*If you wish to use the "hotel guests' parking lot" (free of charge), please use the shuttle bus.

Parking available for hotel guests (free)

Priority parking spaces are available for guests in the Huis Ten Bosch Ten Bosch welcome area (inside parking lot 1). For more information, please visit Huis Ten Bosch official website.

Times 24 Parking available on the Hotel Rotterdam premises (paid)

0:00-24:00 [Basic rate]60 minutes ¥330
24 time after parking [Maximum charge]¥1,650
8:00-20:00 [Maximum charge]¥550

LUGGAGE Luggage storage and delivery service

Luggage storage

Please leave your luggage in the hotel's coin lockers before check-in (free of charge).
*Hotel Rotterdam is not a applicable to hotel and will not accept luggage storage at the on-site hotel baggage storage facility located in front of the welcome gate (Entrance).

courier service

Only cash on delivery shipments can be left next to the front desk. Please ask the front staff for details.

LENDINGRental items/Others

Children's rental items

We rent out various items for children.
The number of free rental items is limited, so please contact us as soon as possible if you wish to borrow them.

cribFree rental: 1 unit per room for children aged 0 to 2 years old
(Reservations accepted up until the day before)
Bed guardFree rental: 1.5 to 5 years old
(Reservations accepted up until the day before)
(Please refrain from bringing children other than applicable to)
kids set
(Children's toothbrush,
slippers, handkerchief)
¥300
(Sold at the convenience store in the lobby)
Towel for co-sleepingFree rental
(Give it to you at the front counter)
diaper bucketFree rental
(Reservations accepted until the day before)
children's step stoolFree rental
Children's pajamas
(120cm)
Free rental
(It is a gown type that opens in the front.)
children's slippersFree rental
(Only available to guests staying in Western-style rooms.)

Other equipment

We have various equipment available for To loan.
Please note that the number of free rental items is limited.

foot
massager
1 car per night ¥500
(Give it to you at the front counter)
hair ironFree rental
(Give it to you at the front counter)
ice nonFree rental
(Give it to you at the front counter)
iron·
ironing board
Free rental
(Give it to you at the front counter)
Weight scaleFree rental
shower chair
non-slip mat
Free rental
Electric AnkaFree rental
WheelchairAdvance reservation required
Please contact us by phone.
General Reservation Center TEL0570-064-110

Laundromat

It is available on the first floor of Building H.

washing¥ 400
Drying (30 minutes)¥100

copy service

We accept black and white for 20 yen and color for 50 yen. Please ask the front staff for details.

SDGs Initiatives

At Huis Ten Bosch, we have been working for being environmentally friendly since our founding, so we pay attention to the sustainability (environmentally and socially friendly)policy.  We want to reduce the use of single-use disposables. We greatly appreciate your support in advance. 

eco cleaningFor guests staying multiple nights, we would like to ask for your cooperation in "eco-cleaning" by not replacing bed linens (sheets, etc.) or amenities (we will replace towels and collect trash as usual).
power savingThe initial air conditioning temperature in the hotel and guest rooms is set slightly higher than normal in summer and slightly lower in winter.

PRIVILEGE Guest Benefits 

Huis Ten Bosch Onsen

The guests staying at our hotels can use the large main bath and sauna with only bathing tax of 150 yen. (Free for children under 12 years old). Please bring the complimentary coupon provided at the front desk. If you wish to use the Onsen on the second day and beyond, please contact the front desk staff.
We also offer a shuttle bus service between the Hotel to Huis Ten Bosch Onsen.

Next day park exclusive admission (Adventure Park gate only)

You can enjoy priority entry from the gate of Adventure Park, which is full of outdoor Attractions, starting 15 minutes before the park opens.

*Priority admission tickets are handed out at the manned counter next to the front desk. Please present it at Adventure Park gate.
*You will need to purchase an admission passport separately.

* Privilege may be changed or discontinued without notice.

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