HUIS TEN BOSCH Visitor guide
Convenient service
If you have a problem, click here
Information Center serves as a contact point for various requests and consultations.
| Name | Service | The details |
|---|---|---|
| Immigration Information Center, Central Information Center |
guide | Feel free to ask about Attractions |
| Lost child | We will contact you to protect your lost child. | |
| Breastfeeding room | We have a space available for feeding your baby. | |
| Wheelchair rental | We are preparing wheelchairs Guests with Additional Needs * The number is limited. |
|
| Forgotten things | We accept inquiries and inquiries about lost items. | |
| Immigration Information Center | Custody | We will temporarily keep your passport. |
| Rest room | We have a rest room for customers who feel sick. |
Easy for heavy luggage
Coin lockers are installed inside and outside the venue. Porter service from the hotel is also available.
Coin locker
| Place (inside) | Welcome gate (immigration) Canal Station Welcome Area Schiphol Next to Cheese Waag Near the The Castle of Sweets Stud house Canal Station Tower City Marine Terminal |
|---|---|
| Price | 300 yen to 500 yen |
Temporary baggage storage
| Location | Next to the Farewell Gate (departure) exit Yamato Transport (outside) |
|---|---|
| Price | 800 yen / 1 piece of luggage |
Porter service (movement of luggage within the designated section)
| Designated section |
|
|---|---|
| Time | 8:30～11:00 |
| Price | 500 yen / 1 piece of luggage |
Inside the Marine Terminal before the welcome gate (entry)
| Location | Hotel reception |
|---|---|
| Price | free |
Baggage cart
Place a push-type cart for JR customers
* Not available in the venue.
| Use section |
|
|---|---|
| Price | free |
Delivery corner
Luggage to your home is by courier
| Use section | Amsterdam City The Castle of Cheese, next to Schiphol Farewell Gate (departure) |
|---|---|
| Price | - |
When you feel sick or injured
First Aid is available in the heart of the city.
| Name | First Aid |
|---|---|
| Service contents | This is the first aid room of Huis Ten Bosch. A nurse is resident from 10:00 to 21:00. |
| Location | Amsterdam City |
About the use of the first aid room
- Representative of nurse time is 10: 00 ~ 21: 00. At other time, staff other than nurses will be available.
time may be extended during the event. - We provide first aid for minor injuries. Since no doctor is resident, medical treatment is not possible. In addition, we cannot provide medicines. We will guide you to hospitals and pharmacies as needed.
- If treatment such as self-injection or peritoneal dialysis is required, the user is responsible for the treatment. The nurse cannot take any action. (In addition, please take medical waste such as syringes and needles with you and dispose of them properly.)
- There are many natural trees and flowers in the hall. If a foreign object gets stuck in your body, please inform the staff. You or your family will be asked to remove the thorns. You can use disinfectant or tweezers. The nurse will help you in various ways.
- We may have to wait when there are many users. We may give priority to the one in poor condition.
- The length by bed rest time available of You withhold. If you do not feel well, we may recommend that you visit a nearby hospital or emergency hospital.
- If you have a fever, rash, frequent vomiting or diarrhea, we recommend that you visit a nearby hospital or emergency hospital. In order to prevent secondary infections, we may ask you to refrain from entering or using each facility. Thank you for your understanding.
AED in an emergency
AEDs are installed in various places in the hall. In case of an emergency, please speak to the staff near you.
| Name | AED installation location |
|---|---|
| Location | ウェルカムゲート(入国)、スキポール(出国)、ホテルロッテルダム、ハウステンボス天然温泉、アドベンチャーパーク受付、カステラの城、フォンデル、森のファンタジアカフェ、ホテルアムステルダム、救護室、チーズの城、ドムトールン、ホテルヨーロッパ、海鮮と陶器の城、フォレストヴィラ、ホテルデンハーグ、ジュラシックアイランド
※ホテルオークラ、ホテル日航にもございます。 |
We keep the city safe!
We keep the entire city safe from the city center of Amsterdam City.
| Name | Service contents | Location |
|---|---|---|
| police | We are active time to protect the safety of our lives. If you have any problems, please feel free to contact us. | Amsterdam City |
| Fire fighting | If you suddenly feel sick, you can rush to the ambulance immediately. | Amsterdam City |
ATM in case of emergency!
It is located at the Wellcome Gate (immigration) and in the city center of Amsterdam City.
| Name | ATM corner |
|---|---|
| Service contents | There are two ATM (automated teller machine) corners in the city in case of emergency. |
| Location | ●Welcome Gate (Immigration) AEON Bank ATM ● Amsterdam City E-net |
I want to charge my mobile phone, digital camera, or video camera
You can charge the battery pack (lithium-ion battery) of mobile phones, digital cameras, and video cameras. (Paid)
* Some models cannot be supported.
| Price | 30 minutes / 200 yen |
|---|---|
| Location | Welcome Gate (immigration), Central Information Center, Attraction Town Multipurpose Toilet (next to Cheese Waag Henn-na Café, Harbor Town Bus Stop |
Mobile battery (rental)
Introduced mobile battery sharing "ChargeSPOT".
Dedicated app or, ChargeSPOT LINE official account From here, you can rent mobile batteries at battery stands located throughout the venue.
Click here for details on how to register
* When returning the mobile battery, search for the nearest battery stand nationwide using the app or LINE, and insert the mobile battery into the empty slot to complete the return.
*Some models may not be compatible. Please see below for details.
ChargeSPOT FAQ
| Price (tax included) | *Please check the usage charges below. https://chargespot.jp/ |
|---|---|
| Location | ウェルカムゲート(入国)、ホテルロッテルダム、アトラクションタウン多目的トイレ(チーズワーフ横)、光のファンタジアシティ(宇宙のファンタジア出口)、ホテルアムステルダム、中央インフォメーション、ドムトールン(エレベーター近く)、ホテルヨーロッパ、ハーバータウンバス停、ホテルデンハーグ |
I want to refresh my mind and body
For those who are tired from walking around the Huis Ten Bosch Gardens, we offer relaxation massages that meet the needs of our guests.
| Name | Minamikaze Orthopedic Clinic |
|---|---|
| Price | [manipulative menu] 10 minutes ¥1,000 20 minutes ¥2,000 30 minutes ¥2,800 |
| Location | In front of Departure Gate (Exit of the park) |
| Remarks | ※handling various insurance/traffic accident ※Advance reservations:0956-27-0374 (Japanese only) |
Guide Huis Ten Bosch by voice
With the audio guide, you can listen to the origin of the building and Huis Ten Bosch
Cute pet answering room
Welcome Gate (outside the venue) offers a pet hotel storage service (advance reservation required).
DOGBOX GROOMING AND SHOP PET HOTEL
STAFF will stay in the park until the closing time Huis Ten Bosch
At DOGBOX PET HOTEL, you can have a sitting service in units of time or a long-term stay at your convenience.
You can rest assured that you will be checked for health checkups and vaccinations, and will be taken care of after discussing meals and walks during your stay.
We also recommend that you bring your favorite toys and scented blankets for pets who are uneasy due to changes in the environment.
| Accommodation | Temporary custody | |
|---|---|---|
| Suite (~ 70kg) | 6,000 yen | 1 time (1 animal): 650 yen |
| Double (~ 20kg) | 5,000 yen | |
| Semi-double (~ 10kg) | 4,500 yen | |
| Single (~ 5kg) | 4,000yen |
- * Accommodation includes morning and evening walks
- * The deposit fee will not exceed the accommodation fee.
- Advance reservations and health checks are required. (It may not be possible to keep it depending on your health condition)
- ペットホテルではワクチン摂種証明書をご提示いただいております。
- Only dogs and cats that have been recommended to prevent and eliminate fleas and ticks.
- Rice can be prepared (for a fee) at this facility, but it is recommended that you bring your usual meals in small portions.
- As a general rule, we cannot accept puppies under 3 months old, elderly people over 12 years old, illness treatment, or pregnant pets. Thank you in advance for your understanding.
- In addition, we may refuse to keep your luggage at our discretion. Please note.
Reservation / Inquiries
ウェルカムゲート（入国）場外 DOGBOXハウステンボス店
Tel:0956-27-0287 営業時間：ハウステンボス営業時間内
I want to rent a car
There is a Toyota rental lease Nagasaki Huis Ten Bosch store in the welcome gate (entry).
| Name | Toyota Rental Lease Nagasaki Huis Ten Bosch |
|---|---|
| Service contents |
ウェルカムゲート（入国）内にトヨタレンタカーの営業所がございます。 営業時間：8:00～20:00 TEL：0956-27-1200 ネット予約：http://www.toyota.co.jp/rent |
| Location | Inside the Welcome Gate |
About the use of credit card, electronic money, QR code approval
Various credit cards, electronic money, and QR code approval can be used Shop, Huis Ten Bosch
(Some facilities cannot be used)
I want to charge an electric car
| Name | Electric car charger |
|---|---|
| Service contents | 2 normal chargers, 1 quick charger *Charging fee will be charged. No parking fee will be charged. *Please move your car as soon as charging with the quick charger is complete. |
| Location | Outside Huis Ten Bosch In front of the taxi stand |