HUIS TEN BOSCH Visitor guide
Convenient service
If you have a problem, click here
Information Center serves as a contact point for various requests and consultations.
| Name | Service | The details |
|---|---|---|
| Immigration Information Center, Central Information Center |
guide | Feel free to ask about Attractions |
| Lost child | We will contact you to protect your lost child. | |
| Breastfeeding room | We have a space available for feeding your baby. | |
| Rest room | We have a rest room for customers who feel sick. | |
| Wheelchair rental | We are preparing wheelchairs Guests with Additional Needs * The number is limited. |
|
| Immigration Information Center | Custody | We will temporarily keep your passport. |
| Forgotten things | We accept inquiries and inquiries about lost items. |
Easy for heavy luggage
Coin lockers are installed inside and outside the venue. Porter service from the hotel is also available.
Coin locker
| Place (inside) | Welcome gate (immigration) Canal Station Welcome Area Schiphol Next to Cheese Waag Near the The Castle of Sweets Stud house Canal Station Tower City Marine Terminal |
|---|---|
| Prices | 300 yen to 500 yen |
Temporary baggage storage
| Location | Next to the Farewell Gate (departure) exit Yamato Transport (outside) |
|---|---|
| Prices | 800 yen / 1 piece of luggage |
Porter service (movement of luggage within the designated section)
| Designated section |
|
|---|---|
| Time | 8:30～11:00 |
| Prices | 500 yen / 1 piece of luggage |
Inside the Marine Terminal before the welcome gate (entry)
| Location | Hotel reception |
|---|---|
| Prices | free |
Baggage cart
Place a push-type cart for JR customers
* Not available in the venue.
| Use section |
|
|---|---|
| Prices | free |
Delivery corner
Luggage to your home is by courier
| Use section | Amsterdam City The Castle of Cheese, next to Schiphol Farewell Gate (departure) |
|---|---|
| Prices | - |
When you feel sick or injured
First Aid is available in the heart of the city.
| Name | First Aid |
|---|---|
| Service contents | This is the first aid room of Huis Ten Bosch. A nurse is resident from 10:00 to 21:00. |
| Location | Amsterdam City |
About the use of the first aid room
- Representative of nurse time is 10: 00 ~ 21: 00. At other time, staff other than nurses will be available.
time may be extended during the event. - We provide first aid for minor injuries. Since no doctor is resident, medical treatment is not possible. In addition, we cannot provide medicines. We will guide you to hospitals and pharmacies as needed.
- If treatment such as self-injection or peritoneal dialysis is required, the user is responsible for the treatment. The nurse cannot take any action. (In addition, please take medical waste such as syringes and needles with you and dispose of them properly.)
- There are many natural trees and flowers in the hall. If a foreign object gets stuck in your body, please inform the staff. You or your family will be asked to remove the thorns. You can use disinfectant or tweezers. The nurse will help you in various ways.
- We may have to wait when there are many users. We may give priority to the one in poor condition.
- The length by bed rest time available of You withhold. If you do not feel well, we may recommend that you visit a nearby hospital or emergency hospital.
- If you have a fever, rash, frequent vomiting or diarrhea, we recommend that you visit a nearby hospital or emergency hospital. In order to prevent secondary infections, we may ask you to refrain from entering or using each facility. Thank you for your understanding.
緊急時のAED
場内各所にAEDを設置しております。 緊急時の際はお近くのスタッフに お声掛けください。
| Name | AED設置場所 |
|---|---|
| Location | ウェルカムゲート(入国)、スキポール(出国)、変なホテル、ハウステンボス天然温泉、アドベンチャーパーク受付、カステラの城、フォンデル、森のファンタジアカフェ、ホテルアムステルダム、救護室、チーズの城、ドムトールン、ホテルヨーロッパ、海鮮と陶器の城、フォレストヴィラ、ウォーターマークホテル、ジュラシックアイランド
※ホテルオークラ、ホテル日航にもございます。 |
We keep the city safe!
We keep the entire city safe from the city center of Amsterdam City.
| Name | Service contents | Location |
|---|---|---|
| 警察 | We are active time to protect the safety of our lives. If you have any problems, please feel free to contact us. | Amsterdam City |
| 消防 | If you suddenly feel sick, you can rush to the ambulance immediately. | Amsterdam City |
ATM in case of emergency!
It is located at the Wellcome Gate (immigration) and in the city center of Amsterdam City.
| Name | ATM corner |
|---|---|
| Service contents | There are two ATM (automated teller machine) corners in the city in case of emergency. |
| Location | ● Welcome Gate (Immigration) AEON Bank ATM Eighteenth Bank Japan Post Bank ● Amsterdam City E-net |
I want to charge my mobile phone, digital camera, or video camera
You can charge the battery pack (lithium-ion battery) of mobile phones, digital cameras, and video cameras. (Paid)
* Some models cannot be supported.
| Prices | 30 minutes / 200 yen |
|---|---|
| Location | ウェルカムゲート（入国）、中央インフォメーションセンター、アトラクションタウン多目的トイレ（チーズワーフ横）、変なカフェ、ハーバータウンバス停 |
【2021/7/10～】モバイルバッテリー(貸出)
モバイルバッテリーシェアリング「ChargeSPOT」を導入しました。
専用アプリまたは、ChargeSPOTのLINE公式アカウントから、
場内各所のバッテリースタンドでモバイルバッテリーがレンタルできます。
詳しい登録方法はこちらから
※ご返却の際はアプリやLINEで全国の最寄りのバッテリースタンドを検索し、空いてるスロットにモバイルバッテリーを差し込めば返却完了です。
※一部対応できない機種がございます。
| 料金(税込) |
30分未満/165円
48時間/330円 ※1日ごとに330円でご利用できます。 ※レンタル開始後120時間(5日間)を超えた場合、 合計3,300円(利用料、違約金1,980円を含む)の支払い義務が発生いたします。 |
|---|---|
| Location | ウェルカムゲート(入国)、変なホテル、アトラクションタウン多目的トイレ(チーズワーフ横)、光のファンタジアシティ(宇宙のファンタジア近く)、ホテルアムステルダム、中央インフォメーション、ドムトールン(エレベーター近く)、ホテルヨーロッパ、ハーバータウンバス停、ウォーターマークホテル |
音声でハウステンボスをご案内
音声ガイドで建物の由来やハウステンボスの豆知識をご自分のスマートフォンを使って聴くことができます。
Cute pet answering room
入国棟横（場外）のDOGBOXではペットホテルでのお預かりサービスを行っております（要事前予約）
DOGBOX GROOMING AND SHOP PET HOTEL
STAFF will stay in the park until the closing time Huis Ten Bosch
At DOGBOX PET HOTEL, you can have a sitting service in units of time or a long-term stay at your convenience.
You can rest assured that you will be checked for health checkups and vaccinations, and will be taken care of after discussing meals and walks during your stay.
We also recommend that you bring your favorite toys and scented blankets for pets who are uneasy due to changes in the environment.
| Accommodation | Temporary custody | |
|---|---|---|
| Suite (~ 70kg) | 5,500 yen | 1 time: 650 yen |
| Double (~ 20kg) | 4,500 yen | |
| Semi-double (~ 10kg) | 4,000yen | |
| Single (~ 5kg) | 3,500 yen |
- * Accommodation includes morning and evening walks
- * The deposit fee will not exceed the accommodation fee.
- Advance reservations and health checks are required. (It may not be possible to keep it depending on your health condition)
- ペットホテルではワクチン摂取証明書をご提示いただいております。
- Only dogs and cats that have been recommended to prevent and eliminate fleas and ticks.
- Rice can be prepared (for a fee) at this facility, but it is recommended that you bring your usual meals in small portions.
- As a general rule, we cannot accept puppies under 3 months old, elderly people over 12 years old, illness treatment, or pregnant pets. Thank you in advance for your understanding.
- In addition, we may refuse to keep your luggage at our discretion. Please note.
Reservation / Inquiries
ウェルカムゲート（入国）場外 DOGBOXハウステンボス店
Tel:0956-27-0287 営業時間：ハウステンボス営業時間内
I want to rent a car
There is a Toyota rental lease Nagasaki Huis Ten Bosch store in the welcome gate (entry).
| Name | Toyota Rental Lease Nagasaki Huis Ten Bosch |
|---|---|
| Service contents |
ウェルカムゲート（入国）内にトヨタレンタカーの営業所がございます。 営業時間：8:00～20:00 TEL：0956-27-1200 ネット予約：http://www.toyota.co.jp/rent |
| Location | Inside the Welcome Gate |
クレジットカード・電子マネー・QRコード決裁のご利用について
各種クレジットカード・電子マネー・QRコード決裁を入場券購入、レストラン、ショップ、ハウステンボス内ホテルでご利用いただけます。
（一部利用できない施設もあります）
I want to charge an electric car
| Name | Electric car charger |
|---|---|
| Service contents | 2 normal chargers, 1 quick charger * A charging fee will be charged. * Please move your car as soon as possible when charging with the quick charger is completed. |
| Location | Outside Huis Ten Bosch In front of the taxi stand |
