The challenge of sustainable development
To future children
～ Challenge to Sustainable Development ～
Another name for Huis Ten Bosch, which means ``house in the forest,'' is ``the city born from the sea.''
This land where Huis Ten Bosch is now located was once so-called wasteland. Therefore, the first project before opening was aimed at regenerating the area, restoring its natural state, and achieving "sustainable development" for the future.
Considering harmony with the surrounding nature as our top priority, we planted 400,000 trees, changed the coast to an eco-friendly stone wall, and collected wastewater generated within the park to avoid polluting canals and the sea. We have created a cycle that purifies wastewater using our advanced sewage treatment equipment and returns it to nature.
Huis Ten Bosch is the only tourist city in the world that is developed and operated by a single private company.
We want to be a "city that has been ticking for a thousand years." To this end, we will practice "sustainable development" and preserve our wonderful culture and natural environment.
Through "sustainable development," we want to gift a wonderful culture and natural environment to our children 1,000 years from now.
That is our unchanging wish at Huis Huis Ten Bosch.
Masonry revetment where living things live
Ecosystem protected by masonry revetments
Electric car running in the hall
Huis Ten Bosch (at the time of opening)
Huis Ten Bosch Town, Sasebo City, Nagasaki Prefecture
■ Total development area / 152 hectares
■ Environmental improvement Civil engineering work started / October 1988 (Showa 63)
■ Construction work started / February 1990
■ Completion of construction / January 1992 (Phase 1)
■ Open / March 25, 1992 (Phase 1)
■ Total investment amount / 220.4 billion yen (1st term)
■ Design / Management / Nihon Sekkei
■ Cooperation / Dutch Government
Relationship links
Environmental facility tour Environmental lecture Sustainability at Huis Ten BoschGuest voices are essential for corporate growth.
Comments, requests, and compliments received through Huis Ten Bosch website, surveys, phone calls, or directly from host crew members are promptly forwarded to the relevant departments, and we strive to address them as soon as possible, ideally on the same day.
Furthermore, during morning meetings, "guest feedback," including specific improvement measures, is shared and communicated to all host crew members, allowing us to pursue theme park operations that satisfy our guests.
General information
Guest comments at the company-wide morning meeting
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Based on feedback from guests, including comments that the cobblestone paths within Huis Huis Ten Bosch were difficult to navigate with strollers and wheelchairs, were bumpy, and caused tripping hazards, we have replaced some of the cobblestone paths with brick-paved walkways. This allows guests in wheelchairs and with strollers to move around the park smoothly while preserving the original scenery.
Some of the cobblestone paths in the rose garden have been replaced with brick paving, making it more accessible for guests in wheelchairs or with small kid-friendly
Towards a city where both visiting guests and host crew can enjoy a safe and secure experience.
Based on the idea that "Huis Ten Bosch is a town in itself," we have also established departments that function as police and fire departments.
The host crew also participates in regular training to ensure they are always prepared for safety.
Getting injured or feeling unwell while traveling can be very disheartening and anxiety-inducing. When guests report injuries or illness, we provide warm, prompt, and appropriate support.
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We train our own instructors for basic life support courses, enabling us to conduct courses for 200 people every month. This means that all 1,200 of our staff, including part-time host crew members, will receive life support training (to be completed by September 2021). We are developing host crew members who can respond effectively in emergencies.
There are 23 life-saving "AEDs" in the park. AEDs are always installed within 100m.
Ordinary lifesaving class
With local people
Huis Ten Bosch is backed by a history of Japan-Netherlands exchange spanning over 400 years.
Nagasaki has long flourished as the only gateway to overseas trade, and it is a fascinating city with its own unique culture (a blend of Japanese, Chinese, and Dutch influences).
The neighboring prefecture of Saga is home to numerous famous production areas for ceramics, which were brought to Europe through trade with the Netherlands during the Edo period. To ensure that you can fully enjoy the diverse attractions of Nagasaki, Saga, and Kyushu, Huis Huis Ten Bosch will collaborate with local communities in various ways to convey the charm of Kyushu.
Kyushu is a treasure trove of food. The "Jigemon (Local Products) Fair" allows guests to savor local ingredients, and the on-site restaurants are committed to using local produce, connecting guests with producers.
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To ensure guests have a comfortable time and receive satisfying service, while also conveying the unique value and charm of Nagasaki Prefecture, Nagasaki Prefecture has established the "Nagasaki Concierge" system. (As of March 2026, Huis Ten Bosch has 11 Concierge certified host crew members working at the hotel.) We will strive to contribute to the development of Nagasaki Prefecture's tourism industry, including increasing the number of frequent customers.
Professional human resources certified by the prefecture that can convey the value and charm unique to Nagasaki Prefecture.
Nagasaki Peace Statue
Relationship links
Rubens Marche